Zelis

DevOps Engineer

• architect and operationalize a Kubernetes platform(s) on AWS supporting multi-account, multi-region deployments aligned with AWS Well-Architected principles
• define platform capabilities including compute autoscaling, pod networking, network policies, load balancing, and storage drivers
• lead platform roadmap development and cross-functional alignment with architecture, security, FinOps, and product engineering
• operate lifecycle management, patching, and performance tuning of worker nodes
• design and manage autoscaling groups, node pools, and lifecycle automation
• architect secure and scalable VPCs, subnets, route tables, NAT gateways, and security groups
• manage cluster-level settings including version upgrades, endpoint access, audit logging, and control plane integrations
• define and enforce RBAC, network policies, pod security standards, and IAM roles for service accounts
• implement resource quotas, tagging strategies, and budget controls to support chargeback models and cost transparency
• drive standardization in tooling, automation, patching, and observability across Kubernetes clusters

Lead DevOps Engineer – Kubernetes

Account Executive

• Maximize the breadth and depth of relationships by working closely with clients
• Manage and oversee revenue targets, including budgets, forecasts, and product utilization review for the assigned book of business
• Responsible for client renewals and retention
• Successfully lead contract negotiations and manage the complete life cycle to renew client agreements
• Proactively identify and mitigate risks such as volume decreases, service gaps, and changes in client relationships
• Drive revenue growth through existing product optimization
• Successfully uncover and qualify opportunities for growth
• Conduct and lead all client business reviews and account plans
• Ensure industry leading quality service delivery and client satisfaction;

Strategic Client Executive

Client Services Representative

• Stakeholder Engagement: Independently lead and facilitate meetings with clients, external partners and internal teams to drive collaboration and resolve operational challenges.
• Communicate the Zelis Payer experience vision to clients and teams, ensuring alignment with organizational goals.
• Guide clients toward optimal product configuration, collaborate to align on delivery timelines and manage each interaction with a solution and service-oriented mindset.
• Serve as a technical expert, offering specialized guidance and solutions to enhance Payer Experience.
• Maintain comprehensive knowledge of Zelis offerings, production fulfillment processes, healthcare enrollment procedures, and payment optimization strategies.
• Apply technical troubleshooting skills to resolve complex issues involving client mapping and data ingestion.
• Advocate for clients across all Zelis departments, assisting with technical aspects of payments and related business needs.
• Deliver training sessions, as needed, to support client success.
• Independently manage daily casework, ensuring timely resolution and continuous progress on long-term milestones across multiple client projects.
• Oversee and update project milestones to support ongoing client success.
• Communicate proactively and thoroughly with Payers, managing the overall service experience.
• Collaborate with cross-functional teams internally and externally to design, develop, test, and deploy client change requests.
• Analyze complex data sets and business rules to deliver actionable insights that support client objectives.
• Ensure accurate translation of complex data into client-facing materials, demonstrating deep expertise in healthcare industry practices, claims communications, payment processing, and ID card production.

Client Service Specialist

Accounting Manager

• Oversee and lead the end-to-end general ledger (GL) function
• Ensure accurate, timely, and compliant monthly and quarterly close for the Price business unit
• Lead, mentor, and develop a high-performing team of accounting professionals
• Oversee the calculation and continuous improvement of key metrics and reserves
• Drive process optimization and standardization initiatives
• Partner with the Enterprise Workday team to drive process transformation
• Manage the external audit and be the key contact to the external audit team
• Provide training, support, and development opportunities to team members
• Establish and strengthen internal controls, ensuring compliance with GAAP

Lead DevOps Engineer – Kubernetes

Strategic Client Executive

Client Service Specialist

Senior Manager, Accounting