Zefr

Content Policy Specialist

Zefr

full-time

Posted on:

Location Type: Hybrid

Location: Marina del Rey • California • 🇺🇸 United States

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Salary

💰 $69,000 - $80,000 per year

Job Level

Mid-LevelSenior

About the role

  • Research, define, and write policy relating to varied categories of social media content
  • Teach and refine labeling framework and associated guidelines
  • Coach colleagues across internal teams on policy understanding and enforcement
  • Assist market facing teams with targeted model support, specialized analyses and synthesized findings
  • Track, analyze, and report on high-impact current events to market-facing teams
  • Work closely with data scientists, engineers, and policy leadership to provide valuable insights on content trends, model deficiencies, and suggest improvements
  • Work independently to execute ad hoc, recurring, or large-scale projects with minimal oversight
  • Make judgment calls on nuanced content to provide cognitive and (where applicable) cultural understanding
  • Be willing to work with sensitive content including but not limited to varying religious and political views, violence, and adult content

Requirements

  • Experience writing and enforcing policy is required
  • Experience and proficiency in Google Workspace applications, Sheets, and Docs is required
  • Familiarity using social media platforms, including TikTok, YouTube, Facebook, Instagram, Threads, and Snapchat is required
  • Strong written and verbal communication skills
  • Keen attention to detail with the ability to perform tasks with high quality and consistency
  • Exceptional critical thinking, problem-solving, and communication skills
  • Ability to work in a fast-paced environment, adept at rapid learning, and skilled in effectively prioritizing tasks
  • Strong independent skills, able to synthesize guidance and instructions to work toward team goals
  • Must be willing to work a hybrid schedule with 2-3 days per week in our Marina del Rey, CA office
Benefits
  • Flexible PTO
  • Medical, dental, and vision insurance with FSA options
  • Company-paid life insurance
  • Paid parental leave
  • 401(k) with company match
  • Professional development opportunities
  • 10+ paid holidays off
  • Flexible hybrid work schedules
  • “Summer Fridays” (shorter work days on select Fridays during the summertime)
  • In-office lunches and lots of free food
  • Optional in-person and virtual events (we like to celebrate!)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
policy writingpolicy enforcementdata analysiscontent analysismodel supportsynthesized findingsproject executioncritical thinkingproblem-solvingattention to detail
Soft skills
written communicationverbal communicationindependent worktask prioritizationrapid learningcoachingteam collaborationcognitive understandingcultural understandingadaptability
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