ZEDEDA

Support Engineer

• Responsible for delivering frictionless and smooth deployments to our Fortune 500 customers.
• Develop trusted technical relationships with our customers during deployments (12-24 months).
• Update documentation, write better procedures, create educational videos.
• Handle technically complex deployments and troubleshoot related challenges.
• Coordinate cross-functional deployment activities.
• Create ecstatic customer experiences through continuous knowledge transfer.

Senior Customer Support Engineer, Deployments

DevOps Engineer

• Responsible for delivering frictionless and smooth deployments to our Fortune 500 customers.
• Develop trusted technical relationships with customers during the deployment period.
• Update documentation, write better procedures, create videos as required.
• Coordinate cross-functional deployment activities.
• Address technical challenges through troubleshooting and analytical competences.

Senior Customer Support Engineer, Deployments

Senior Customer Support and Deployment Engineer