Senior VoC Analyst
Signet Jewelers
SQLTableau
Senior Analyst, Food Core Improvement
Yum! Center for Global Franchise Excellence
full-time
Posted on:
Location Type: Hybrid
Location: Plano • Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Support the evaluation of core menu items and ingredients through product testing, data analysis, and sensory reviews.
- Assist in supplier collaboration by collecting technical data, tracking compliance with specifications, and coordinating ingredient trials.
- Analyze consumer, operational, and cost data to identify opportunities for improving product quality, consistency, efficiency and costs.
- Partner with cross-functional teams, prepare reports and presentations to communicate findings, recommendations, and trial results to the manager and cross-functional teams.
- Monitor industry trends and competitive activity to provide insights that inform menu and ingredient improvement initiatives.
- Represent the FIT team in cross-functional meetings by lending expertise on food innovation/commercialization, sharing updates on deliverables, escalating roadblocks, and offering solutions.
- Drive transformative impact for KFC US by owning specific projects.
Requirements
- Bachelor’s degree from an accredited 4-year university, preferably in Food Science or related field.
- 4+ years of relevant work experience required with Bachelor’s.
- Experience in a Product Development position for a quick service restaurant brand ($500M+ in size), creating and commercializing successful new product offerings preferred.
- Excellent oral and written communication skills to engage and align cross-functional stakeholders; ability to present effectively.
- Strong analytical skills to interpret data and form action-able recommendations.
- Exceptional project management capabilities, including driving great outcomes in a fast-paced environment.
- Relentless in the pursuit of excellence and maintaining high standards.
- Resourceful and adaptive in ambiguous situations with a proven ability to operate “in the grey.”
- Resilient in the face of obstacles and persistent in driving towards results.
- Thrive in a collaborative environment and excel at inspiring and developing team members.
Benefits
- Be part of a major transformation for a historic and iconic brand, driving innovation in menu development and product improvement.
- Gain valuable experience designing, planning, and managing complex research and development projects that shape the future of KFC US’s offerings.
- Build expertise in collaborating with Brand Managers, cross-functional teams, and suppliers to improve the quality of our menu items.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisproduct testingsensory reviewsingredient trialscost analysisproduct developmentfood innovationcommercializationproject managementmenu improvement
Soft skills
oral communicationwritten communicationanalytical skillspresentation skillscollaborationresourcefulnessadaptabilityresiliencepersistenceteam development
Certifications
Bachelor’s degree in Food Science
