Dispatch Manager
Cox Enterprises
Core Manager, Improvement – Commercialization
Yum! Center for Global Franchise Excellence
full-time
Posted on:
Location Type: Hybrid
Location: Plano • Texas • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Supercharge KFC US’ menu by leading the improvement of core menu with innovative products.
- Develop/tweak core products by spearheading research, testing, and evaluation of new ingredients/products.
- Lead improvements on core menu items by enhancing taste, quality, and consistency.
- Collaborate with suppliers and cross-functional partners to refine ingredients, processes, and specifications.
- Conduct product evaluations and trials to validate consumer expectations and operational feasibility.
- Leverage consumer insights and operational feedback to recommend opportunities that improve menu relevance.
- Balance quality with cost-effectiveness and sustainability in product improvements.
- Represent the FIT team in cross-functional meetings and share progress on deliverables.
Requirements
- Bachelor’s degree from an accredited 4-year university, preferably in Food Science or related field.
- 8+ years of relevant work experience required with Bachelor’s, preferred 4+ years with Master’s.
- Experience in a Product Development position for a quick service restaurant brand with exposure to creating and commercializing successful new products.
- Ability to guide and support direct reports to deliver on team objectives while continuing to develop as a people leader.
- Strong oral and written communication skills to collaborate effectively across functions and present to stakeholders.
- Solid analytical skills to interpret data and make practical, action-oriented recommendations.
- Strong project management skills, with the ability to deliver results in a dynamic, fast-paced environment.
- Committed to excellence and upholding high standards in product quality and execution.
- Flexible and resourceful when faced with ambiguity, with a problem-solving mindset.
- Persistent and resilient in driving projects forward despite challenges.
- Thrive in a collaborative environment and value developing yourself and others.
Benefits
- Be part of a major transformation for a historic and iconic brand, driving innovation in menu development and product improvement.
- Gain valuable experience designing, planning, and managing complex research and development projects that shape the future of KFC US’s offerings.
- Build expertise in collaborating with Brand Managers, cross-functional teams, and suppliers to create innovative and exciting menu items.
- Contribute to the creation of new products and processes that enhance customer satisfaction and align with the brand’s strategic goals.
- Develop leadership skills while playing a pivotal role in driving menu improvements for a globally recognized brand.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product developmentmenu improvementingredient evaluationconsumer insightsdata interpretationproject managementquality assurancecost-effectivenesssustainabilitytesting and evaluation
Soft skills
leadershipcommunicationanalytical thinkingproblem-solvingcollaborationflexibilityresilienceteam supportcommitment to excellenceresourcefulness
Certifications
Bachelor's degreeMaster's degree
