Yum! Center for Global Franchise Excellence

Director, Design and Construction

Yum! Center for Global Franchise Excellence

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

About the role

  • Lead KFC’s asset innovation and design strategy by developing consumer-relevant, cost-effective prototypes, remodels, and site designs.
  • Own and evolve brand standards, including Vision 3.0 Modern Legacy, the Design Reference Manual (DRM), and the library of brand-approved assets.
  • Oversee architectural plan governance for both corporate and franchise projects, including timely submittal, review, and approval of design packages.
  • Ensure consistent delivery of brand identity by embedding sustainable design practices, value engineering, and operational efficiency into prototypes and remodels.
  • Collaborate cross-functionally to adapt global standards to local market needs while maintaining consistency with KFC’s brand image.
  • Support franchisees with tools, training, and resources that enable execution of design standards at scale.
  • Lead construction execution and team performance through the full lifecycle of projects—including new builds, scrapes, offsets, and remodels.
  • Deliver annual new build and remodel plans on time and within budget, upholding uncompromising quality standards.
  • Manage ~$10M in direct construction spend and influence $200M+ across the franchisee system, ensuring fiscal accountability and capital efficiency.
  • Drive innovation in construction by piloting new building types, exploring alternative materials, and optimizing cost and build times.
  • Build strong partnerships with municipalities, vendors, contractors, and franchisees to streamline approvals and accelerate delivery.
  • Develop and enforce standardized construction processes, policies, and playbooks to ensure consistency and performance across all projects.
  • Inspire, mentor, and develop a high-performing team by setting clear expectations, providing growth opportunities, and fostering a culture of excellence.
  • Drive cross-functional alignment with Development, Finance, Operations, Marketing, and Franchise teams to enable growth.
  • Shape the future of the KFC footprint by contributing strategic insights into capital planning, pipeline management, and development policy.
  • Serve as a trusted advisor to senior leadership and franchise partners, influencing long-term design and construction strategies.

Requirements

  • Bachelor’s degree in Architecture, Engineering, Construction Management, or Real Estate required.
  • Master’s degree preferred.
  • 12+ years in construction, architecture, engineering, or real estate with a Bachelor’s degree (10+ years with a Master’s).
  • Prior experience in multi-unit restaurant or retail remodeling and ground-up development strongly preferred.
  • Proven ability to build, lead, and inspire high-performing teams.
  • Strong project management expertise, able to deliver outcomes in a fast-paced environment.
  • Excellent communication, presentation, and negotiation skills with executive presence.
  • Strong analytical and financial acumen to manage budgets, forecasts, and capital efficiency.
  • Ability to innovate in both design and construction, balancing stakeholder needs with brand priorities.
  • Relentless pursuit of excellence and high standards.
  • Resourceful, resilient, and adaptive in ambiguous environments.
  • Collaborative, team-oriented, and focused on enabling franchisee success.
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