Assistant Manager
Youth Enrichment Brands
full-time
Posted on:
Location Type: Office
Location: Oceanside • New York • United States
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Salary
💰 $22 - $28 per hour
About the role
- Assist in instructing, deck management and front desk duties to ensure efficient and effective operations.
- Effectively manage scheduling and staffing levels to meet business demands and class mix.
- Assist in ensuring all operations comply with local, state, and federal regulations, including safety standards, health codes, and employment law.
- Assist in the opening and closing of the facility and ensure proper processes and procedures are completed in the interior, exterior, pool and pump room to ensure cleanliness, safety and operational standards.
- Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly.
- Assist General Manager in pulling reports to manage swim school’s performance with enrollment, revenue, customer experience and retention and profitability.
- Manage recruitment, post jobs, interview, and oversee onboarding to integrate new employees while also effectively planning succession.
- Provide initial training for new staff and ongoing education and development for all team members to enhance skills and stay current with standards.
- Manage staff scheduling from finding substitutions, adding and removing classes and communicating to customers of scheduling changes.
- Supervise instructors and lifeguards to ensure high-quality lessons and adherence to safety and brand standards.
- Foster an inclusive and positive workplace culture through teambuilding activities, recognition, and growth opportunities.
- Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth.
Requirements
- 2+ years of supervisory or team leadership experience (services, aquatics, education, or related field preferred)
- High school diploma or equivalent preferred; some college coursework preferred.
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment while being agile and taking initiative
- Comfortable working around water and interacting with children and parents.
- Must be able to lift 30 lbs. and be on your feet for long periods
- CPR, First Aid, and AED certifications are required within 90 days of hire (we provide)
- Lifeguard certification is preferred
- Experience in aquatics management and swim instruction is desired
Benefits
- Paid Training
- Daily Pay available
- SafeSplash® Brands Curriculum Certification
- Flexible Hours
- Free Swim Lessons for immediate family of employees
- Career Growth
- Health Benefits (30+ hours per week)
- Paid time off (30+ hours per week)
- Wealth Benefits (30+ hours per week)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
schedulingstaff managementreportingrecruitmentonboardingtrainingcustomer experience managementperformance managementaquatics managementswim instruction
Soft Skills
leadershipcommunicationmultitaskinginitiativeteam buildingcoachingfeedbacksupportinclusivitypositive workplace culture
Certifications
CPRFirst AidAEDLifeguard certification