Yooz

Administrative Assistant

• Gestion du quotidien et logistique : Accueil physique et téléphonique, tri du courrier, gestion des stocks (fournitures, café) et suivi des prestataires pour garantir un environnement de travail optimal.
• Renseignements et aide aux collaborateurs : Information et aide aux collaborateurs dans la vie de l'entreprise.
• Soutien aux projets transverses : Appui ponctuel sur des chantiers internes (ex : digitalisation d'outils, transition RSE, aménagement des locaux) selon les priorités du moment.

Junior Office Manager – Alternance

Solutions Engineer

• Work closely with product and functional teams to understand and ensure compliance with specifications.
• Develop, maintain and evolve internal integration libraries.
• Continuously seek runtime optimizations and resource-efficiency improvements.
• Operate in an agile environment (SCRUM): sprint iterations, task prioritization and tracking via user story and defect tickets, and meeting delivery deadlines.
• Write and maintain internal knowledge base on functional aspects.

Standard Integrations Engineer

Marketing

• Identifier les attentes et le comportement du marché.
• Déployer les outils et actions permettant de développer la génération de leads.
• Organiser la gestion d'évènements online ou physiques, comme des webinars, des salons, ...
• Analyser les résultats des campagnes et mettre en place des correctifs, si nécessaire.
• Enrichir notre CRM et prioriser nos actions.

Field Marketing Specialist – marché Espagne

• Define onboarding and upselling processes to identify opportunities.
• Manage the referral program to identify Yooz ambassadors and customer success stories to showcase.
• Identify customers who can contribute to our marketing initiatives.
• Conduct interviews and create supporting materials and content.
• Strengthen communication with our users through our communication tools.
• Plan and deliver webinars in French and English with our partners and customers.

Customer Marketing Specialist – Fixed-term contract

Software Engineer

• Réaliser des scripts spécifiques conformément aux spécifications fournies par les Chef de Projet.
• Réaliser des tests fonctionnels et la maintenance des scripts déployé en prod.
• Comprendre et analyser le besoin du client à partir de la spécification.
• Proposer la solution la plus adaptée pour répondre aux attentes techniques fonctionnelles.
• Rédiger et maintenir la base de connaissance interne sur les aspects fonctionnels et techniques.

Custom Integrations Developer

Customer Success Manager

• Support and guide your client portfolio in the use of our Yooz solution.
• Reduce churn and ensure customer satisfaction.
• Help turn clients into advocates within their own networks.
• Manage client follow-up through product demonstrations and drive additional upsell opportunities.

Customer Success Manager – Fixed-term Contract

Salesforce Consultant

• Participate in scoping and technical decision-making
• Perform development and/or configuration of the solution
• Participate in solution testing phases
• Work on the full set of tools surrounding the CRM: Frisbii (formerly Sofacto), DocuSign, HubSpot, Probance (list open to future extensions).
• Ensure application maintenance and issue resolution
• Analyze technical feasibility and write detailed technical specifications

Senior Salesforce Consultant

Consultant

• Provide high-quality functional support to clients
• Analyze and document client requests
• Deliver quick solutions to clients' needs
• Collaborate with internal teams
• Guide clients in using the software
• Contribute to the continuous improvement of the solution

Accountant, Support Consultant

Artificial Intelligence

• Define functional specifications in collaboration with our technical teams for our technology roadmap.
• Specify and write detailed test plans for developed features, including architecture and scalability impacts.
• Coordinate implementations with technical teams and conduct acceptance testing.
• Contribute to production monitoring across our AI platforms.
• Perform performance analysis of platforms, prepare and present reports, and identify areas for improvement.
• Manage relationships with other company stakeholders.

AI Integration Manager

Human Resources

• Déployer la stratégie, les politiques et processus RH.
• Garantir le suivi administratif de la gestion du personnel.
• Déployer le plan de formation.
• Accompagner les managers opérationnels avec conseils RH.
• Mettre en place et animer une politique de gestion des talents.
• Déployer des projets RH (enquêtes, diversité, politique RSE).
• Suivre les indicateurs/ dashboard RH.