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Customer Success Manager – Fixed-term Contract
YoozCustomer Success Manager at Yooz focused on enhancing client engagement and satisfaction. Handling product demonstrations and fostering client relationships in a hybrid work environment.
About the role
Key responsibilities & impact- Support and guide your client portfolio in the use of our Yooz solution.
- Reduce churn and ensure customer satisfaction.
- Help turn clients into advocates within their own networks.
- Manage client follow-up through product demonstrations and drive additional upsell opportunities.
Requirements
What you’ll need- Master’s degree (Bac+5) in business-related studies or equivalent.
- Ideally, 2 years of experience in a similar role.
- Experience delivering product demonstrations, strong interpersonal skills, and good written communication.
- Autonomous, persistent, and passionate about IT.
Benefits
Comp & perks- Pleasant working environment: modern offices in Aimargues or Montpellier, hybrid remote work.
- Dynamic atmosphere: sports activities (football, CrossFit, boxing, swimming) to strengthen team cohesion.
- Stimulating environment: culture of innovation and exciting technical challenges.
ATS Keywords
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Soft Skills
interpersonal skillswritten communicationautonomouspersistentpassionate about IT
Certifications
Master’s degreeBac+5