Yempo - Your Employees Offshore

Bookkeeper

• Process supplier invoices accurately and efficiently
• Monitor AP inboxes and maintain organised workflows
• Follow up approvals with managers and clients
• Reconcile supplier statements
• Maintain clean and accurate supplier records
• Perform daily and weekly bank reconciliations
• Investigate and resolve reconciliation discrepancies
• Maintain accurate reconciled balances across multiple entities
• Assist with inbox management across clients
• Maintain organised financial records and supporting documentation
• Support transactional processing across multiple entities
• Assist with month-end preparation and reconciliation tasks
• Communicate professionally with clients via email and virtual meetings
• Follow up on missing information and approvals on time
• Build strong working relationships with internal and external stakeholders
• Assist with payroll processing across weekly and fortnightly payrolls
• Validate payroll data, timesheets, and supporting documentation
• Assist with payroll reconciliations and reporting preparation
• Process payroll changes, including new starters and employee updates
• Use technology, Google, and AI tools proactively to solve problems and improve productivity

Bookkeeper, Payroll Assistant

Financial Planning and Analysis

• Assist with accounts receivable and accounts payable processes, ensuring timely and accurate transactions.
• Assist in the preparation of working papers.
• Assist with end-of-month reconciliations to ensure financial accuracy.
• Provide assistance in managing supplier and service provider relationships.
• Support payroll processing for Modoras' internal operations.
• Collaborate with the finance supervisor to maintain proper structure and oversight of financial operations.

Finance Assistant

Administration

• Provide administrative and sales support to multiple Sales Representatives within a fast-paced UK-based business.
• Focus on removing administrative burden from the sales team by managing quotes, maintaining CRM accuracy, coordinating follow-ups, and supporting daily sales operations.
• Prepare and issue customer quotes using pre-defined templates while ensuring accuracy and timely turnaround.
• Maintain accurate and up-to-date CRM records, including pipeline stages, activities, and notes.
• Execute quote follow-ups and order chasing activities as directed by Sales Representatives.
• Monitor and prioritise shared sales inboxes, draft responses, and escalate urgent matters when required.
• Coordinate meetings, calendars, and scheduling requirements.
• Support sales pipeline tracking, reporting, and preparation of sales-related documentation.
• Assist with ad hoc administrative and operational tasks to support the sales team.
• Maintain high attention to detail while managing work in a fast-paced environment.
• Communicate professionally with internal teams and external stakeholders.
• Support a positive team culture and contribute to overall business goals.

Sales Administrator

Technical Project Manager

• Architect and oversee technical solutions for projects and service delivery requirements, including technology stack and implementation decisions.
• Remain actively involved in development activities, code reviews, troubleshooting, and maintaining development standards.
• Develop project plans, delivery timelines, estimations, and risk mitigation strategies to ensure successful execution.
• Coordinate across design, QA, engineering, and stakeholder teams to manage expectations, dependencies, and deliverables.
• Track project progress, identify blockers proactively, and implement solutions to maintain momentum and delivery timelines.
• Manage scope changes and communicate technical and business trade-offs clearly to stakeholders.
• Maintain detailed documentation of technical decisions, workflows, processes, and project learnings.
• Adapt communication style effectively for both technical and non-technical audiences.
• Evaluate and recommend tools, technologies, and process improvements to enhance efficiency and product quality.
• Work collaboratively with internal teams, contribute to a positive workplace culture, and support overall business goals.

Accounts Receivable

• The Accounts Receivable Specialist is responsible for collecting payments from customers within agreed terms and maintaining accurate accounts receivable records.
• This role prepares and issues invoices, processes daily receipts and banking, reconciles customer accounts, and works closely with internal teams to resolve billing discrepancies and overdue balances.
• The position also ensures compliance with company quality, safety, and regulatory standards while supporting a professional and customer-focused service.
• Prepare and issue customer invoices accurately and on time.
• Contact customers by phone, email, and mail regarding overdue accounts, clearly communicate payment terms, and maintain accurate records of all correspondence and customer interactions.
• Process daily receipts and banking, ensuring accurate allocation of payments in the accounting system.
• Prepare customer account reconciliation statements upon request and reconcile accounts receivable ledger balances, customer deposit ledgers, and suspense registers.
• Investigate and resolve billing discrepancies, payment issues, and disputed invoices in coordination with internal departments; escalate unresolved matters to relevant managers as needed.
• Review final statements and Deeds of Release prior to handover to ensure the correct final debt is acknowledged and paid.
• Identify high-risk debts and escalate to collections specialists or external debt collection agencies when recovery efforts have been unsuccessful.
• Ensure compliance with company quality, safety, and regulatory standards, including OH&S policies, ISO 9001, AS3000, AS1735, and applicable NDIS requirements.
• Work collaboratively with colleagues, uphold company conduct policies, and contribute to business goals and a positive workplace culture.

Accounts Receivable Specialist, ESL

Data Entry

• Accurately extract invoice information from daily reports and enter data into the customer invoicing system.
• Perform self-audits to ensure all entries are consistent and free of errors to maintain the integrity of financial records.
• Identify and flag data discrepancies or exceptions that fall outside of standard operating procedures.
• Follow established protocols to escalate complex issues to the appropriate internal teams for resolution.
• Meet daily volume targets to ensure all invoice data from the daily report is processed within the required 6 to 8 hour window.
• Assist with secondary administrative tasks and variety-based projects once the primary daily data entry is finalized.

Data Entry Specialist

• Manage end-to-end payroll processing while ensuring compliance with Australian standards, including Superannuation and PAYG.
• Prepare and process Business Activity Statements (BAS) and ensure accurate GST treatment for all transactions.
• Maintain the integrity of the Xero system through daily bank reconciliations and timely resolution of reconciling items.
• Ensure all supporting documentation is attached and categorized correctly within the software.
• Process high-volume accounts payable and receivable, including supplier invoices and billing cycles.
• Manage the remittance mailbox and proactively follow up on aging debt to maintain healthy cash flow.
• Resolve accounting discrepancies and provide data-driven summaries to support the senior accounting team.

Marketing

• Social Media Content Production (Instagram, then other channels)
• Edit and produce Reels, carousels, and static posts using video footage, B-roll, Envato assets, partner content.
• Create designed assets in Canva using exact brand palette, fonts, and photography-first approach.
• Repurpose existing content (emails, webinar clips, articles) into Instagram-native formats.
• Schedule and publish posts according to the content calendar.
• Manage and apply ManyChat comment-trigger CTAs where relevant (training provided).
• Maintain consistency across the feed: visual identity, tone, pillar balance, and audience stage coverage.
• Once Instagram is running smoothly, begin adapting content for TikTok, YouTube Shorts, and LinkedIn.