Xylem

Service Manager – Water Treatment

Xylem

full-time

Posted on:

Location Type: Hybrid

Location: NiskuCanada

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Salary

💰 $100,000 - $130,000 per year

Job Level

Tech Stack

About the role

  • Provide both tactical and strategic leadership to a team of field service professionals at a large, 24/7 operating site
  • Accountable for talent attraction, retention, engagement, performance management, and employee development
  • Contribute to budget development, manage expenses, and participate in workforce planning
  • Address and resolve employee relations matters and translate customer requirements into actionable workforce strategies and objectives
  • Provide onsite visibility into KPIs and operational metrics
  • Demonstrate strong second-level leadership capabilities
  • Ensure product, system, and water quality and monitor/maintain appropriate inventory levels for complex or multiple sites

Requirements

  • Bachelor’s degree in Civil, Mechanical, or Electrical engineering
  • Ability to obtain all required customer clearances (TWIC, DISA, etc.)
  • Industrial or commercial process water experience required - Water Treatment Plant Experience (Preferred)
  • 5 to 7 years of technical work experience or 3 years of industry specific experience combined with 3 years of leadership/management experience
  • Clean driving record
  • Proficiency with computers and business software, such as Microsoft Office, Skype, Oracle/SAP, cloud-based solutions
  • People management - approximately 16 employees
  • Ability to communicate up/down/across
  • Ability to lead and motivate teams
  • Demonstrates critical thinking and complex troubleshooting to guide team members and customers
  • Ability to defuse situations at a customer or internal issue.
Benefits
  • Medical, Dental, Vision plans
  • 401(k) with company contribution
  • Paid time off
  • Paid parental leave
  • Tuition reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Civil engineeringMechanical engineeringElectrical engineeringWater Treatment Plant experienceTechnical work experienceLeadership experienceCritical thinkingComplex troubleshooting
Soft Skills
Talent attractionEmployee retentionPerformance managementEmployee developmentCommunicationTeam leadershipMotivationConflict resolution
Certifications
TWICDISA