XWELL

Systems Engineer

• Support the stability, integrity, and efficient operation of on-premises and cloud-based systems
• Assist with the design, implementation, and maintenance of infrastructure across on-prem and cloud environments
• Administer and maintain Microsoft 365 and Azure Active Directory
• Troubleshoot and resolve system, network, and application issues with minimal supervision
• Collaborate with managed service providers and vendors to maintain networks, devices, and store technologies
• Support and implement cybersecurity measures, including vulnerability remediation and system hardening
• Configure and manage SSO and MFA solutions (Azure AD or similar platforms)
• Deploy, monitor, and maintain Azure resources; AWS experience is a plus
• Participate in and help lead infrastructure projects, including cloud migrations and system upgrades
• Administer SaaS platforms (e.g., Slack, Zoom) and ensure proper configuration and access controls
• Manage endpoint solutions such as Microsoft Intune and JAMF
• Contribute to disaster recovery planning, testing, and documentation
• Maintain accurate system documentation and standard operating procedures
• Support audits and compliance efforts (SOC1/SOC2, SOX, HIPAA/HiTECH)
• Partner with development teams to support application hosting and infrastructure needs

Systems Engineer, Infrastructure and Cloud Services