Xtremepush

Client Implementation Manager

Xtremepush

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Tech Stack

PMP

About the role

  • Own the end-to-end delivery of large-scale client projects, ensuring delivery is in scope, on-time and aligned to client objectives.
  • Act as the main point of contact internally and with the client throughout the complete project.
  • Ensure scope, timelines and deliverables are clearly defined and delivered successfully.
  • Develop structured implementation plans with realistic timelines and resource coordination across internal teams and client stakeholders.
  • Track milestones and progress to maintain delivery momentum.
  • Build trusted relationships with client stakeholders, aligning project execution with business objectives.
  • Coordinate cross-functional collaboration between Product, Engineering, Customer Success and Support teams to ensure seamless delivery.
  • Proactively identify project risks and dependencies, developing mitigation plans to prevent delays or failures.

Requirements

  • 3–5+ years of experience managing SaaS client implementations or deliveries.
  • Strong understanding of SaaS platforms, APIs, integrations and enterprise IT environments.
  • Experience working within iGaming, sports betting, casino is advantageous, particularly with a strong understanding of player lifecycle and retention mechanics.
  • Excellent communication skills with the ability to engage both technical and non-technical stakeholders.
  • Experience with tools such as Jira, Confluence and ClickUp.
  • PMP, PRINCE2 or Agile certification is a plus.
Benefits
  • Hybrid working model (2 days in the office)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS client implementationsAPIsintegrationsenterprise IT environmentsproject management
Soft Skills
communication skillsrelationship buildingcross-functional collaborationrisk managementstakeholder engagement
Certifications
PMPPRINCE2Agile certification