Xtremepush

Implementation Specialist

• Own the end-to-end delivery of large-scale client projects, ensuring delivery is in scope, on-time and aligned to client objectives.
• Act as the main point of contact internally and with the client throughout the complete project.
• Ensure scope, timelines and deliverables are clearly defined and delivered successfully.
• Develop structured implementation plans with realistic timelines and resource coordination across internal teams and client stakeholders.
• Track milestones and progress to maintain delivery momentum.
• Build trusted relationships with client stakeholders, aligning project execution with business objectives.
• Coordinate cross-functional collaboration between Product, Engineering, Customer Success and Support teams to ensure seamless delivery.
• Proactively identify project risks and dependencies, developing mitigation plans to prevent delays or failures.

Client Implementation Manager

Product Manager

• Take ownership of the product roadmap for our CDP, working with the Director of Product and wider business stakeholders to ensure effective prioritisation, sequencing and alignment.
• Ensure a clear and concise understanding of the team’s processes in the wider business, continually reviewing them and suggesting improvements to efficiency in use of the resources available.
• Use your expertise and day-to-day use of the platform to help with the planning, prioritisation and execution of our product roadmap.
• Play an active role in collaborating with the wider product team and the Director of Product to identify ways that the product function can continue to evolve in line with the growth of the wider business, helping to implement solutions that improve processes and therefore efficiency.
• Work closely with relevant teams around the business to ensure product deliveries are supported effectively from a go to market, ongoing usage and impact measurement perspective.

Client Implementation Manager

Associate Product Manager