XTM International

Account Executive

• Reports to: Senior VP of Global Sales
• Type: Full-time
• XTM Group is dedicated to delivering cutting-edge solutions in the field of translation management. Our mission is to help enterprises reach global markets more efficiently by creating, delivering, and supporting an industry-leading platform to automate and manage all aspects of the localization process.
• Our culture emphasizes teamwork, collaboration, and a passion for language technology to better serve customers and employees. We are dedicated to creating a solution-oriented and inclusive environment where everyone feels valued and can contribute their best. Our core values guide their actions and are the foundation of our company culture, driving us to achieve the vision of being the leading Translation Management System for enterprises.
• We are seeking a results-driven Account Executive to expand our presence in the EU market and drive revenue growth for our world-class translation management solutions. In this role, you will be responsible for building and executing regional sales strategies, acquiring new clients, and nurturing existing customer relationships to ensure long-term success. The ideal candidate will have strong experience in B2B sales, specifically in SaaS, language technology and will be comfortable navigating complex sales cycles and engaging with decision-makers at all levels.
• As a key player in our sales team, you will work collaboratively with other Account Executives, Marketing, and Customer Success teams to ensure the seamless execution of our Go-to-Market strategy. Your primary focus will be to drive regional sales success and help XTM expand its footprint in key markets.
• Key Responsibilities:
• - Develop and implement tailored sales strategies to target new clients
• - Identify and prospect potential clients in various industries, including technology, healthcare, finance, and manufacturing, that can benefit from our product suite
• - Build a robust regional sales pipeline by conducting market research and identifying high-value opportunities
• - Lead the end-to-end sales process, including prospecting, presenting, negotiating, and closing deals with new clients
• - Identify client needs and position the appropriate product of our portfolio as the ideal solution to drive business outcomes through our SaaS platform
• - Provide regular reports on sales performance, forecasting, and key metrics to senior management
• - Work closely with the Customer Success team to ensure seamless onboarding and product adoption
• - Participate in regional industry events, conferences, and webinars to build awareness and generate leads
• - Stay current with industry trends, competitor activity, and emerging market needs to refine sales approaches and maintain a competitive edge
• - Leverage networking and relationships to generate referrals and drive brand awareness within your region
• - Meet and exceed assigned regional sales quotas, tracking progress against goals and adjusting tactics when necessary

Account Executive, Localization Experience

Technical Account Manager

• Develop and maintain strong relationships with clients, acting as their technical trusted advisor and advocate within XTM.
• Serve as the primary technical contact for clients, addressing their enquiries, issues, and requirements in a timely and professional manner.
• Understand clients' business objectives, workflow definitions, and technical environments to provide tailored solutions and recommendations.
• Collaborate with clients to define and implement the most effective configurations and customizations of some of XTM platforms to meet their specific needs: Translation Business Management Systems (FlowFit and/or XTRF), XTM Cloud, VCC, Transifex, Rigi.
• Conduct product demonstrations, training sessions, and workshops to ensure clients are proficient in utilizing the full potential of these XTM systems.
• Actively monitor and analyze clients' usage and adoption of the XTM platforms, identifying opportunities for optimization and improvement.
• Provide technical guidance on integration possibilities and support clients in integrating XTM with other systems or tools within their infrastructure.
• Collaborate with the Support and Development teams to troubleshoot and resolve technical issues, ensuring prompt and effective resolution.
• Stay updated with the latest product features, enhancements, and industry trends to effectively communicate and educate clients.
• Actively participate in client meetings, business reviews, and project kick-offs, ensuring a clear understanding of clients' requirements and objectives.
• Identify opportunities for upselling and expansion of XTM solutions within client organizations, working closely with the Sales and Customer Success teams.
• Gather client feedback, feature requests, and enhancement suggestions, and effectively communicate them to the Product Management team.
• Collaborate with cross-functional teams within XTM, including Sales, Implementation, Customer Success, Integration Specialists, and Product Management, to ensure client satisfaction and success.

• Develop and implement tailored sales strategies to target new clients
• Identify and prospect potential clients in various industries, including technology, healthcare, finance, and manufacturing, that can benefit from our product suite
• Build a robust regional sales pipeline by conducting market research and identifying high-value opportunities
• Lead the end-to-end sales process, including prospecting, presenting, negotiating, and closing deals with new clients
• Identify client needs and position the appropriate product of our portfolio as the ideal solution to drive business outcomes through our SaaS platform
• Provide regular reports on sales performance, forecasting, and key metrics to senior management
• Work closely with the Customer Success team to ensure seamless onboarding and product adoption
• Participate in regional industry events, conferences, and webinars to build awareness and generate leads
• Stay current with industry trends, competitor activity, and emerging market needs to refine sales approaches and maintain a competitive edge
• Leverage networking and relationships to generate referrals and drive brand awareness within your region
• Meet and exceed assigned regional sales quotas, tracking progress against goals and adjusting tactics when necessary

People Operations

• - Maintain the HRIS (BambooHR), employee records and documents.
• - Manage payroll processing in coordination with the payroll vendor in Poland.
• - Manage benefits plans and benefits platform.
• - Manage the onboarding and offboarding process across the Group.
• - Support employees with a range of queries related to policies, procedures and benefits.
• - Assist with HR documentation, monitor contract expiration and probationary reviews.
• - Conduct annual updates on employee records (holiday entitlements updates, year-end holiday closeout, benefit reviews, etc.).
• - Assist with administrative tasks and office management.
• - Contribute to the continuous improvement of HR systems and various People initiatives.
• - Coordinate and support employee engagement initiatives and events.
• - Support People Business Partners on projects and initiatives.
• - Support M&A activities, including integration support, as required.
• - Be an ambassador of a people-centric culture and driver of company values.

People Ops Generalist

Backend Engineer

• Build and architect scalable features for our translation management platform using Java (Spring ecosystem) and React
• Design and implement robust APIs and microservices
• Collaborate closely with product owners, designers, testers and other engineers to deliver user-focused solutions
• Maintain high code quality through testing, peer reviews, and modern development practices
• Contribute to technical decisions around architecture, technology choices, and engineering best practices
• Mentor junior developers and share knowledge across the team

Account Executive, Localization Experience

Technical Account Manager

Account Executive

People Ops Generalist

Senior Software Engineer, Java