Xsolla

Junior Integration Manager

Xsolla

full-time

Posted on:

Location Type: Hybrid

Location: California • United States

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Job Level

Junior

Tech Stack

UnityUnreal Engine

About the role

  • Workable technical problem-solving skills
  • Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues
  • Ability to describe issues concisely based on client feedback
  • Experience in customer service
  • Team player able to pass issues onto appropriate parties, or escalate when necessary
  • Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments
  • Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation
  • Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate, etc.) and ability to learn new tools as necessary

Requirements

  • Bachelor’s Degree
  • 2+ years of experience
  • Experience within the video game industry
  • Ability to problem solve
  • Prior integration experience
  • Clear written and verbal communication skills
  • Strong customer service/interpersonal skills
  • General Integration knowledge
  • Must be able to immediately handle a significant workload and effectively prioritize projects with a high degree of autonomy
  • Effective time management skills and excellent attention to detail
  • Proven track record of successfully managing multiple priorities including effectively prioritizing a significant workload
  • Need to understand specific client needs and problem solve appropriately
  • Multilingual proficiency (preferred)
  • Experience with web or game programming (Unreal, Unity), or higher education in computer science (preferred)
Benefits
  • 100% company-paid medical, dental, and vision plans
  • Unlimited Flexible Time Off
  • Personalized career roadmap
  • Investment in professional development through training and educational opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
problem-solvingdata analysisintegrationweb programminggame programmingUnrealUnitycomputer science
Soft Skills
communicationcustomer serviceinterpersonal skillstime managementattention to detailteam playerautonomyprioritization
Certifications
Bachelor's Degree