Work alongside the company CM&GO in a collaborative way to elevate the operations and performance of the team through budget, workforce and strategic operations plans within the company;
Develop strategy and planning cycles, delegating different points of view to help the marketing leadership and product marketing teams plan with the best possible business context;
Create and manage MBR, QBR and Semi-Annual Business Reviews with the operations, product, marketing and business development teams;
Manage the Go-to-Market tracking and reporting process for key initiatives and solution launches around the world in collaboration with our integrated and product marketing teams;
Act as trusted counsel to senior marketing leaders and company stakeholders, product, business development, finance, and operations teams to provide analysis on operations and represent marketing leadership in various capacities/meetings;
Manage our dashboard reporting and tracking of progress and performance across our different marketing functions - experiential, integrated (digital, social, acquisition), product, regional, design, public relations;
Cross divisional collaboration and coordination with product, finance, technology, operations, business development, customer service and legal department stakeholders to solve challenges, create opportunities and manage process flows and internal communications;
Frame problems and propose structures/models that help people better understand opportunities and trade-offs;
Partner across the organization relevant to your project/role with key stakeholders, ecosystem partners and customers;
Ownership of relationships development, supporting teams to complete associated deliverables, and working collaboratively to prepare presentations;
Lead successful meetings for the marketing leadership and Xsolla executive stakeholders by formulating agendas, guide and facilitate key meetings, bring together notes and action items, and provide excellent follow-up in our Atlassian System (Jira, Atlas, Confluence);
Create workforce planning and team operational organizational recommendations as part of annual planning, budget allocations and hiring of needed key roles;
Will continuously be learning and educating the team on trends, opportunities, tools and services to help us continue to service our partners and stakeholders effectively;
Act as the internal face of the global marketing team in the absence of the CM&GO.
Requirements
8+ years of marketing, operations, commercial roles within the gaming and/or fintech businesses;
Proven track record of operational excellence with teams of 50+;
Extensive experience using and operating in the Atlassian Suite (Jira, Confluence, Atlas), Google Analytics, social media platforms, public relations tools and tracking;
Experience using augmented reality (AI) tools to create operational efficiencies;
Highly organized, make sure nothing falls through the cracks;
Excellent written and oral communication skills;
Ability to communicate effectively across multiple levels (including executive leadership team, peers, managers and junior staff) from different cultures and backgrounds from around the world;
Embody the attitude needed to support an agile working environment (including respect, collaboration, improvement and learning cycles, pride in ownership, focus on delivering value and continuous improvement);
Possess broad strategic business knowledge;
Excellent financial and operational modeling skills;
Comfortable navigating in a growing and changing organization, identifying and engaging with teams and individuals;
Ability to see where improvements can be made and problem solving;
Confidence and competence to take responsibility to make decisions and the self-restraint to know when decisions are not immediately needed;
Enjoy working with data and fluent in a variety of analytical tools;
Expertise in leading complex projects across teams and organizations;
Highest level of ability to manage confidential information;
Ability to travel both domestically and internationally - up to 10%.
Benefits
100% company-paid medical, dental, and vision plans
Unlimited Flexible Time Off
Personalized career roadmap for each employee
Professional development through training and educational opportunities
Applicant Tracking System Keywords
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