Market Operations Specialist
Xpansiv
full-time
Posted on:
Location Type: Hybrid
Location: San Jose • California • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $75,000 per year
Job Level
Mid-LevelSenior
Tech Stack
ReactSQL
About the role
- 24/7 Real-Time Operations
- Support all clients including, but not limited to:
- Resource Management (Dispatch, Outage, 24/7 Agent)
- Transaction Management (Day-Ahead/Real-Time Scheduling)
- Helpdesk support for MarketSuite, APX System/Infrastructure and Market Knowledge
- NERC E-Tag Monitoring and Adjustments
- Monitor all serviced client portfolios and ensure valid submissions prior to Market Deadlines
- Escalate and address all System Emergencies in-line with Operating Procedures
- Assist with internal system testing
- Maintenance and Development of Operational Documentation
- Daily Reporting on market and client activities
Requirements
- Bachelor’s degree, preferably in Business or technical field
- Excellent verbal and written communication skills
- Ability to react to quickly changing priorities and strict deadlines
- Strong analytic skills
- High level of attention to detail
- Ability to work rotating shift work, including days, nights, weekends, and holidays
- PJM operations certification/experience
- Knowledge of using ISO systems for outage reporting, scheduling and dispatching
- Working knowledge of SCADA Systems
- Prior Control Center Experience
- Experience with testing Software or reporting software issues
- Basic SQL knowledge
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLSCADA SystemsMarketSuiteAPX SystemTransaction ManagementResource ManagementOperational DocumentationSoftware TestingReporting Software
Soft skills
verbal communicationwritten communicationanalytical skillsattention to detailability to work under pressureadaptabilitytime management
Certifications
PJM operations certification