Xometry

Marketing Operations

• Administer, optimize, and troubleshoot Iterable and HubSpot CRM platforms
• Design, implement, and maintain automated workflows and nurture campaigns
• Develop and maintain robust data pipelines
• Collaborate closely with the greater marketing teams
• Monitor, analyze, and report on campaign performance using KPIs
• Ensure data hygiene and integrity across customer and contact databases
• Lead the creation and ongoing documentation of marketing operations processes
• Partner with cross-functional teams to continuously improve the customer journey
• Stay current on marketing automation trends and emerging technologies

Marketing Operations Specialist

Machine Learning Engineer

• Design, build, and optimize machine learning models to enhance Xometry’s platform and business operations.
• Analyze large datasets to extract meaningful patterns and insights.
• Collaborate with cross-functional teams to integrate machine learning models into production systems.
• Learn and apply best practices in model evaluation, performance tuning, and deployment.
• Influence technical direction by identifying opportunities to improve modeling approaches, data quality, and system architecture.
• Work across teams to ensure machine learning solutions are explainable, maintainable, and aligned with business goals.
• Help bridge the gap between research and production, ensuring models perform just as well in the real world as they do in notebooks.
• Gain exposure to cutting-edge machine learning frameworks, tools, and techniques used in the manufacturing industry.

Machine Learning Engineer II

Account Executive

• Initiate and build strong relationships with engineering, procurement, program management and executive contacts
• Identify and develop strategic long-term customers across Australia, ASEAN countries and India
• Manage the full sales cycle from qualification through to closing and account expansion
• Provide technical expertise and guide customers in selecting the best project manufacturing solutions
• Partner with sales engineers to ensure quotes are accurate and tailored to customer requirements
• Negotiate pricing and contract terms that create value for Xometry and the customers
• Deliver technical presentations at customer meetings, seminars and industry events
• Track industry trends, competitor activity and customer developments to inform strategy
• Consistently meet or exceed sales targets and revenue goals

Collections

• Effectively monitor and maintain assigned accounts, including handling customer phone calls and reconciliations.
• Leads the debt collection process for assigned customers.
• Reconciles accounts when necessary to collect open balances.
• Keeps detailed notes and records of all communications and actions.
• Works with sales and other departments to ensure invoices are paid.
• Notifies sales when accounts are past due and or being placed with the collection agency.
• Works with coworkers to set debt collection strategies.
• Answers questions customers have about billing statements/open invoices.
• Keeps track of payment due dates and sends reminders.
• Updates the account status when the debt has been paid.
• Investigates billing errors and disputes and follows up with customers.
• Sends necessary paperwork to customers.
• Maintains confidentiality and the utmost discretion.
• Timely escalates relevant issues and/or negotiates payment plans based on the department’s processes and procedures and/or consultation with the supervisor as applicable.

Collections Specialist

Application Engineer

• Analyze drawings and CAD models (in English)
• Calculate manufacturing costs (materials, machining hours, post-processing)
• Provide recommendations on manufacturing processes where needed
• Document and transfer calculations to the Sales/Commercial team
• Review 3D models and 2D drawings for quoting and manufacturability feedback
• Organize RFQs and clarify details with Sales and Engineering teams
• Maintain quote databases and ensure timely updates
• Deliver high-quality and accurate quotes ideally within 1–2 working hours
• Support process automation initiatives and workflow optimization

Senior Application Engineer, CNC – Sheet Metal

Human Resources

• Provide support for HR systems, resolving issues, data discrepancies, and interfaces.
• Answer HR Tickets and inquiries related to the usage of ADP, and correction of data stored in ADP through ad hoc changes and bulk uploads.
• Participate in design, setup, and optimization of HR systems and ADP modules as needed, including Benefits, Time, Talent, and Performance.
• Support HR programs like performance and engagement through tech design and configuration.
• Support the HRIS Specialist with building and refining global workflows and change requests within HR systems to reduce manual intervention and improve data accuracy.
• Understand global workflows and recommend alignment or regional approaches as needed to meet business needs.
• Build, monitor, and troubleshoot data syncs between ADP and other systems like Greenhouse, Okta, and Precipio. Create integration files, participate in testing initiatives, and perform manual data loads when required.
• Support the HRIS Specialist with proactively communicating with and leading trainings for stakeholders when configuration, feature, or process updates have been made to ensure user familiarity and adoption.
• Conduct deep-dive audits of systems data and workflows to ensure data integrity across all modules and integrations.
• Work with HRIS Specialist to create a regular audit schedule to ensure we're auditing consistently and in alignment with compliance needs.

HRIS Consultant

Engineer

• Evaluate customer designs for manufacturability and recommend improvements using Xometry’s technologies and capabilities.
• Develop and implement sourcing strategies that ensure quality and cost efficiency.
• Support production troubleshooting to ensure smooth order execution and customer satisfaction.
• Interface with machine shops, fabrication partners, internal teams, and clients to drive project success.
• Participate in initiatives to expand and strengthen Xometry’s manufacturing partner network and technical capabilities.

DFM Engineer

Data Analyst

• Develop and implement robust demand forecasting models using historical data, market trends, and statistical analysis.
• Collaborate with sales and marketing teams to align forecasts with business objectives.
• Monitor forecast accuracy and implement corrective actions to minimize deviations.
• Extract, analyze, and interpret large datasets from various sources to identify trends and insights.
• Develop and maintain comprehensive supply chain reports and dashboards.
• Utilize advanced Excel functions (e.g., pivot tables, VLOOKUP, macros) to create dynamic reports and models.
• Present key findings to stakeholders.
• Identify and implement process improvements to enhance supply chain efficiency and effectiveness.
• Utilize data analysis to identify bottlenecks and areas for optimization.
• Document and standardize supply chain processes.
• Analyze inventory levels and implement strategies to optimize stock levels, minimize holding costs, and prevent stockouts.
• Develop and maintain inventory control policies and procedures.
• Utilize advanced Excel modeling to simulate inventory scenarios and assess impact of changes.