Traffic Operations Centre Operator
Arcadis
Operations Work Coordinator – Entry or Senior Level
Xcel Energy
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $27 - $44 per hour
Job Level
Senior
About the role
- Responsible for the maintenance and coordination of daily work plans that effectively and efficiently use resources with emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance
- Create and maintain a daily work plan and daily crew roster; adjust planned schedules daily and assign crews for priority tasks based on resource availability and real-time progress
- Generate work orders and perform final review and closeout of completed work packets; complete job closeout within various systems
- Analyze exception reports to verify labor and equipment charged to each work, job, trouble and miscellaneous order
- Support the department by requesting locates, ordering materials, coordinating other utilities, or scheduling specialized equipment associated with daily operations
- Maintain data integrity within systems used to manage daily work execution, asset management and scheduling activities; reconcile completed work packets to eliminate discrepancies
- Provide backup to other Operations Work Coordinator and/or Associate positions and work effectively with local supervisors and stakeholder groups to maximize productivity
- (Senior) Review approved incoming designed work, maintain visibility into real-time queue, coordinate equipment and materials, and ensure work acceptance and job readiness
- (Senior) Identify necessary project changes, manage work rejections, triage additional work requests, and communicate schedule updates to frontline leaders, crews and stakeholders
Requirements
- High School diploma or GED
- Entry: 3+ years related experience in the construction, design, maintenance or operations area (utility experience preferred)
- Senior: 5+ years' experience in construction, design, maintenance or operations area (utility experience preferred)
- Bachelor's Degree in Business Administration, Construction Management or related field preferred (Senior)
- Must have a good understanding of the regular work functions of the area including work order management, payroll, invoicing, materials, compliance, policies, safety, etc.
- Demonstrated ability to schedule and manage work activities to meet customer/internal stakeholder requirements
- Scheduling/planning experience in utility or construction industry preferred (Senior)
- Established analytical and problem-solving skills (Senior)
- Demonstrated ability to build and maintain effective working relationships and strong written/verbal communication skills (Senior)
- Proficiency with Microsoft Excel or other spreadsheet tools
- Ability to retrieve and manipulate data from reporting tools
- Knowledge of and ability to use a wide range of computer software applications including Microsoft products, work management, mapping and scheduling/project management tools
