WVU Medicine

Support Engineer

• Provide financial and statistical analyses to support organizational leaders across the WVU Medicine System
• Compile financial and statistical data and create financial reports using techniques from various sources and systems
• Develops and runs financial reports that are required routinely on a daily, weekly, and monthly basis
• Provide ad-hoc financial analysis and proforma support to assigned hospital executive and department leadership for Acute and Critical Access Hospitals
• Prepare month end statistics for assigned Acute and Critical Access Hospitals for upload to GL System and answer any resulting questions from Leadership or Management
• Prepare financial data reports and statistical reports for the forecasting process for assigned Acute and Critical Access Hospitals
• Prepare statistical and gross revenue reports for the budgeting process for assigned Critical Access Hospitals
• Assists Hospital Leadership with evaluation of small capital or FTE investments by running base financials and creating projections on future state
• Serves as the expert on the stats and financials of assigned Acute and Critical Access Hospitals to provide optimal support to management
• Provide quarterly signature line financial reporting and analysis for assigned signature line
• Troubleshoot information systems issues within decision support platform to ensure the integrity of data
• Investigate systems utilized by the Financial Decision Support team

Financial Decision Support Analyst – Revenue & Pricing

Therapist

• Conducts medically prescribed physical therapy under supervision of a physical therapist
• Applies research and techniques to treat conditions limiting movement
• Determines priorities for direct/indirect patient care activities based on patient need
• Instructs patient and caregiver in treatment programs and documents instruction
• Documents all treatments as per departmental policies

Outpatient Physical Therapy Assistant

• Provides coordinated and comprehensive patient care
• Applies research and proven techniques to examine and treat conditions
• Carries out oversight responsibilities for PTAs, Rehab Techs, students, and volunteers
• Participates in meeting the goals and objectives of the work unit
• Submits accurate charges for services rendered

Physical Therapist I

Manager

• Manages, coordinates, and evaluates financial, material and human resources in nursing care for assigned groups of patients.
• Advises the Director on hiring, retention, interviewing and recruitment of staff.
• Initiates and maintains appropriate personnel records.
• Develops and implements educational programs for staff.
• Provides ongoing feedback to employees concerning job performance.
• Monitors personnel and current expense budgets and recommends budget preparation to assure cost-effective operations.
• Assures economical utilization of time, materials and resources.

OR Manager

Business Intelligence Developer

• Assists with the development, scaling, improvement, and maintenance of data models, dashboards, and analytical solutions supporting Peak Health operations.
• Leverages complex analytical tools to provide business and technical expertise to create data driven solutions.
• Partners with health plan leadership, product, operations, medical management, and provider contracting teams to understand & anticipate reporting requirements, priorities, and key performance indicators.
• Provides thought leadership to key business stakeholders, translating data into actionable insights using appropriate analytical solutions.
• Produces repeatable and ad-hoc reports for key business stakeholders to measure and interpret business trends.
• Participates in a variety of assigned operations initiatives to ensure success in meeting business goals and objectives.
• Provides mentoring and guidance to Business Intelligence Engineers on processes and practices related to repeatable and ad-hoc reports, defining business cases, and supporting key business stakeholders.
• Collects report requirements – interview and research business stakeholder needs; draft, edit and validate requirement documentation.
• Provides input on project plans, scope of work, status, and project summary reports.
• Provides input on strategies and tactics regarding platforms, tools, and technical staffing to meet customer needs.
• Communicates results of analysis effectively and regularly to business stakeholders.

Senior Business Intelligence Engineer

Financial Planning and Analysis

• Responsible for financial analysis, decision support and financial forecasting for all WVU Medicine hospital facilities.
• Leads the development and enhancement of decision support analytic tools to support strategic decisions.
• Oversees financial reporting for all signature lines.
• Ensures analytics and reporting tools are aligned with organizational business objectives to meet information needs.
• Works with leadership to ensure that reports, analyses, measures and dashboards are outcome driven.
• Oversees analytic project management, data modeling and statistical reporting.
• Plans, designs and implements financial and decision support analytic tools.
• Interacts with leadership, prepares communications and presentations. Recognized as an analytics expert.
• Leads and participates in complex data modeling.
• Provides leadership and direction to professional staff, including development and performance assessment.
• Provides leadership and support in performance improvement activities for both the department and all system hospitals.
• Works with and leads cross functional teams to analyze programs and provide strategic direction.
• Coordinates departmental operations and communicates effectively with all system CFOs.
• Provides direction, expertise, and leadership for decision support and financial analytics staff.

Director of Enterprise Financial Analytics – FP&A

• Overseeing, coordinating, and advancing transplant-specific quality, regulatory compliance, and performance improvement activities across all transplant programs.
• Ensuring compliance with federal, state, and accrediting body requirements while supporting continuous quality improvement, patient safety, and optimal transplant outcomes.
• Serving as a central resource for quality monitoring, regulatory readiness, data integrity, and performance analysis, working collaboratively with clinical, operational, and administrative leadership.

Transplant Quality Manager

Customer Support

• Responsible for accurate and timely resolution of patient’s billing concerns
• Responsible for interviewing and counseling patients for payment arrangements and/or charity assistance
• Works with patients to resolve account balances

Customer Service Representative

• Leads, coordinates, and supports the budget, financial analysis and monthly financial results review process for the WVUH & UHA Signature Service Lines
• Work closely with the SSLs’ administrative team, department directors and managers to ensure accurate budgeting and strong monitoring of financial results
• Lead Senior Financial Analysts of the SSL and reporting back to the Director, Finance SSL
• Coordinate and lead operating budget process
• Lead day to day financial operations for the Service Lines
• Conduct and lead ongoing actual-to-budget variance analysis and forecasting
• Continuously identify budget performance improvement and margin enhancement opportunities

Lead Financial Analyst

• Evaluates and treats patients who have difficulty performing daily tasks due to physical, emotional, cognitive, and/or psychosocial conditions
• Provides coordinated and comprehensive patient care
• Evaluates patient needs and develops and implements treatment programs
• Documents all treatments according to department policies
• Participates in education and training of staff, students, patients, and family members

Inpatient/Acute Care Occupational Therapist

Solutions Engineer

• Responsible for the design and development of integrated solutions to connect various systems
• Configuration, customization, testing, validation, and support of those solutions
• Integration of software, hardware, and network systems to create cohesive and functional integrated systems within the organization
• Assists in the management of daily production issues
• Executes test scripts and ensures thorough documentation of issues and requests
• Diagnoses and intervenes to resolve unplanned system outages swiftly
• May facilitate training sessions to share technical knowledge and best practices
• Coordinates vendor calls and develops test plans aligned with the entire workflow and health system
• Identify and engage key stakeholders across various business units to understand their specific needs and objectives
• Create and maintain documentation that includes design specifications and technical standards

Associate Integration Engineer

Medical Billing and Coding

• Reviews and accurately interprets medical record documentation from all hospital accounts
• Identifies all diagnosis and procedures that affect the current outpatient encounter and assigns the appropriate ICD-10, CPT, or modifier codes for each diagnosis and procedure that is identified
• Codes the minimally complex patient classes
• Assigns hospital codes to a variety of patient classes
• Reviews charts and accurately determines the appropriate charges using charge tools, policies and procedures, and reference materials
• Inputs charges into the billing system
• Maintains productivity and accuracy standards according to departmental and hospital policy
• Assures that quality and timely coding, charging and abstraction of accounts are completed daily for assigned specialty areas
• Maintains and enhances current levels of coding knowledge through quality review, attendance and participation at clinical in-services and coding seminars, internal meetings, study of circulating reference materials, and inclusion of updates to coding manuals
• Assures the accuracy, quality, and timely review of data needed to obtain a clean bill
• Contacts physicians or any persons necessary to obtain information required to accurately code assignments

Hospital Coding Specialist I

• Develops and runs financial reports that are required routinely on a daily, weekly, and monthly basis
• Provide ad-hoc financial analysis and proforma support to assigned hospital executive and department leadership for Acute and Critical Access Hospitals
• Prepare month end statistics for assigned Acute and Critical Access Hospitals for upload to GL System and answer any resulting questions from Leadership or Management
• Prepare financial data reports and statistical reports for the forecasting process for assigned Acute and Critical Access Hospitals provide scenario analysis based on set of assumptions
• Prepare statistical and gross revenue reports for the budgeting process for assigned Critical Access Hospitals, and provide financial analysis as needed to make budgetary decisions
• Assists Hospital Leadership with evaluation of small capital or FTE investments by running base financials and creating projections on future state based on a set of assumptions
• Serves as the expert on the stats and financials of assigned Acute and Critical Access Hospitals to provide optimal support to management in evaluating and making decisions
• Provide quarterly signature line financial reporting and analysis for assigned signature line
• Troubleshoot information systems issues within decision support platform to ensure the integrity of data at all times
• Investigate systems utilized by the Financial Decision Support team, such as Strata, Epic Slicer Dicer, and Tableau to find relationships between data, and assist with continuous data optimization, and make recommendations accordingly
• Understanding of healthcare industry knowledge, internal systems utilized, and staying abreast of all current information
• Participates in meeting the objectives of the work unit and goals of the department
• Promotes and contributes positively to the teamwork of the department by assisting co-workers, contributing ideas, and problem-solving with co-workers
• Participates in performance improvement through planning and implementing change and maintaining and improving productivity through attendance and participation in staff meetings, committees, task forces, cross functional groups, projects and discussions with hospital management and staff

Financial Decision Support Analyst

• Leads, coordinates, and supports provider compensation and revenue cycle analysis for assigned support group
• Provide analytical support for the development and measurement of production, compensation, and operational targets and models
• Monitor and analyze provider revenue cycle indicators, identifying opportunities for improved performance
• Work with Regional Administrators, Hospital and Physician Leadership, to ensure productivity/compensation are reported and paid accurately and timely
• Ensure accurate budgeting and strong monitoring of financial results to maximize efficiency and identify margin enhancement opportunities
• Coordinate provider performance and compensation analysis and reporting process
• Independently analyze and complete monthly performance reports for non-academic provider practice entities
• Maintain physician compensation and contract management software
• Monitor total compensation payments made to providers to ensure compliance with compensation plan
• Communicate with leadership regarding negative variances and rolling projections
• Continuously monitor revenue cycle performance improvement opportunities
• Develop & Monitor Physician compensation Models
• Oversee the maintenance of physician compensation plans, incentive payment calculations, and productivity tools & reports
• Collaborate with Hospital Finance & Reimbursement team on financial projections

Financial Analyst

• Reviews and accurately interprets medical record documentation
• Codes moderately complex patient classes
• Assures quality and timely coding, charging and abstraction of accounts
• Maintains and enhances current levels of coding knowledge
• Contacts physicians to obtain information for accurate code assignments