Patient Access Manager
WVU Medicine
full-time
Posted on:
Location Type: Office
Location: Barnesville • Ohio • United States
Visit company websiteExplore more
About the role
- Manages activities and employees related to all patient access processing including registration, scheduling, and insurance verification
- Interviews, selects, directs departmental training and orientation, and assign departmental staff
- Develops and maintains standards of performance for criteria based position descriptions and performance appraisals with Management
- Makes recommendations for personnel actions such as merit increases, promotions and disciplinary actions
- Develops, implements and maintains a process for measuring competencies of departmental personnel with Management
- Provides timely feedback on performance and appropriate counseling for improvement when necessary
- Conducts monthly staff meetings to communicate information, develop departmental goals, and encourage cooperative relationships
- Schedules and adjusts staff to meet facility needs considering staff competency and regulatory requirements
- Monitors and maintains the operating budget and drives financial performance to meet/exceed financial goals
Requirements
- High school diploma or equivalent
- Obtain HFMA Certified Revenue Cycle Representative (CRCR) Certification within one (1) year of hire
- Five (5) years of experience in registration and/or patient access with two (2) years of management or supervisory experience
- Bachelor’s degree in general business, accounting, finance or a closely related field (preferred)
Benefits
- Equal Opportunity Employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient access processingregistrationschedulinginsurance verificationperformance appraisalsbudget managementfinancial performancecompetency measurement
Soft Skills
leadershipcommunicationstaff trainingperformance feedbackgoal developmentrelationship building
Certifications
HFMA Certified Revenue Cycle Representative (CRCR)