Senior Deal Desk Manager
Writer
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $157,300 - $198,900 per year
Job Level
About the role
- Build trusted relationships with our sales team to become their strategic partner in closing complex enterprise deals worth millions in ARR
- Advise account executives and sales leaders on deal structures that balance customer needs with revenue maximization and future expansion opportunities
- Own last-mile order processing through Salesforce, ensuring order forms meet internal compliance requirements while moving deals efficiently through the finish line
- Shape our quote-to-cash processes and systems architecture to prepare for hypergrowth, identifying bottlenecks and designing scalable solutions
- Drive continuous evolution of our pricing and packaging strategies by applying insights from hundreds of deal negotiations
- Lead cross-functional initiatives with GTM Operations, Finance, Legal, and Product teams to solve complex problems and accelerate business growth
- Serve as the go-to expert on WRITER's consumption-based pricing and packaging, providing data-driven recommendations to revenue leadership
Requirements
- 7+ years of experience in deal desk, finance, order management, sales operations, or revenue operations roles at high-growth B2B SaaS companies
- Proven track record in a deal desk role at a company with consumption-based pricing models, with deep understanding of how to structure deals for recurring revenue growth
- Strong command of Salesforce from an order management perspective, including how objects connect and how to optimize system design for better data collection and process efficiency
- Strategic mindset combined with exceptional attention to detail—you can design creative deal structures while catching every compliance requirement and process gap
- Natural problem-solver with a bias for action who thrives in ambiguity and sees greenfield opportunities as exciting challenges rather than obstacles
- Team player mentality with proven ability to manage complex deals across the finish line during high-pressure month-end and quarter-end closes
- You embody WRITER's values of Connect, Challenge, and Own—building authentic relationships, pushing for better solutions, and taking full accountability for outcomes
Benefits
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (12 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
deal deskorder managementsales operationsrevenue operationsconsumption-based pricingdeal structuringdata collectionprocess efficiencypricing strategiesquote-to-cash processes
Soft Skills
strategic mindsetattention to detailproblem-solvingbias for actionteam playerrelationship buildingaccountabilitycreativityadaptabilitycollaboration