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Lead Learning Experience Designer – Enterprise AI

Writer

full-time

Posted on:

Location Type: Hybrid

Location: San FranciscoCaliforniaNew YorkUnited States

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Salary

💰 $180,100 - $227,800 per year

Job Level

Tech Stack

About the role

  • Craft engaging learning pathways: develop comprehensive on-demand learning pathways that equip our customers to lead in the transformative world of enterprise generative AI.
  • Design dynamic, visually compelling experiences: create a diverse range of cutting-edge learning experiences
  • Collaborate across teams: work closely with cross-functional teams to enhance and expand our existing educational offerings
  • Identify and address gaps: continuously assess our learning materials to identify areas for improvement
  • Empathize and advocate: understand the challenges our customers and partners face
  • Leverage research-informed strategies: apply the latest research-informed learning design principles and UX best practices
  • Foster a culture of assessment: build a robust feedback and assessment system to inform and refine our learning programs

Requirements

  • Expertise in research-informed learning design: you're a seasoned designer with a proven track record of creating creative, visually polished, and meaningful learning experiences grounded in research-informed learning principles, backwards design and modern UX
  • Experience in customer education: you have 8+ years experience developing on-demand, VILT and ILT learning experiences
  • Generative AI passion and proficiency: you're not just comfortable with generative AI—you're energized by it
  • Relationship builder: you're confident and adept at building strong relationships with stakeholders and program managers
  • Tool proficiency: you have advanced experience with design, graphics, video and authoring tools, particularly Adobe Creative Cloud, FIgma and Parta.io
  • Iterative mindset: you're comfortable with experimentation, iteration, and a fast-paced environment
  • Agility in ambiguity: you thrive designing for a fast-moving AI product where features evolve weekly
  • Builder mindset over templates: you excel at rapid prototyping over extensive upfront planning
  • Self-awareness and growth: you prioritize self-awareness, feedback, and personal growth
Benefits
  • Generous PTO, plus company holidays
  • Medical, dental, and vision coverage for you and your family
  • Paid parental leave for all parents (12 weeks)
  • Fertility and family planning support
  • Early-detection cancer testing through Galleri
  • Flexible spending account and dependent FSA options
  • Health savings account for eligible plans with company contribution
  • Annual work-life stipends for:
  • Wellness stipend for gym, massage/chiropractor, personal training, etc.
  • Learning and development stipend
  • Company-wide off-sites and team off-sites
  • Competitive compensation, company stock options and 401k
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
research-informed learning designvisual designlearning experience designbackwards designuser experience (UX)on-demand learningvirtual instructor-led training (VILT)instructor-led training (ILT)rapid prototypingassessment systems
Soft Skills
relationship buildingempathyadvocacyself-awarenessfeedbackpersonal growthiterationadaptabilitycollaborationcreativity