Collect, clean, and analyze product and user data to extract meaningful insights and identify trends, including designing and analyzing A/B tests
Leverage FullStory and product analytics tools to uncover user behaviors and identify friction points
Design and build ELT-based data models using SQL and dbt; implement testing and validation to ensure data accuracy
Define core metrics layer and consolidate data into a single source of truth
Create dashboards and visualizations to inform product prioritization and operational efficiencies
Partner with Product, Marketing, GTM, and cross-functional teams to standardize and report on key metrics and support ad-hoc reporting needs
Drive data enablement: develop resources, build trusted data models, and establish standards for self-service analytics
Navigate full data lifecycle from data modeling and dashboarding to deep-dive analysis and stakeholder management
Requirements
5+ years of hands-on experience in product analytics in a SaaS environment
Advanced SQL and dbt skills
Proficiency with product analytics tools (FullStory, Amplitude, Mixpanel) and data visualization tools (Tableau, Looker)
Experience designing and analyzing A/B tests
Experience designing and building ELT-based data models using SQL and dbt, implementing testing and validation
Experience with BigQuery, Fivetran, Hightouch, Segment, Omni
Familiarity with Salesforce, Hubspot, and Gong
Strong stakeholder management, communication, and ability to distill complex information
Experience championing data best practices and building self-service analytics
Comfortable working in ambiguous, fast-paced environments and taking ownership
Willingness and ability to join in-person collaborative working sessions in office 2-3 days/week and be within 50 miles of an office hub or willing to relocate
Bonus: experience across multiple analyst areas (marketing, operations) or on data engineering side