Wounded Warrior Project

Director

• Lead and manage Warriors to Work (WtoW) regional team across multiple offices and field locations guiding the team’s performance to achieve Warriors to Work program goals and objectives and effectively deliver career transition guidance and employment activities for wounded servicemembers (warriors) and their families.
• Perform business development activities including sourcing and qualifying employer partners, identifying decision makers, establishing lasting relationships, working closely with employer recruiters, marketing the value and skills of WtoW alumni and family members to employers, and scheduling visits to business locations in support of their veteran hiring initiatives.
• Actively engage with regional executive corporate decision makers to show them the value to their organization of hiring wounded veterans and family members.
• Establish and maintain clear and precise communication, including cascading messages, providing feedback to direct reports, and ensuring regional specialists and coordinators in all locations understand program priorities.
• Collaborate with other WtoW Regional Directors and other WWP programs and departments to ensure WWP and program priorities are successfully communicated and achieved.
• Ensure Warriors to Work activities are aligned with WWP’s strategic and operational plans by working collaboratively with the WtoW Director and other WtoW Regional Directors to positively impact overall programmatic growth and drive team performance to its highest achievable level.
• Oversee all employment program delivery across assigned region with an emphasis on standardization and full adherence to policy and procedure.
• Provide guidance to managers in development and execution of regional locations’ budgets.

Regional Director – West

General

• Lead the design and administration of surveys that assess the impact and effectiveness of WWP services
• Develop new evaluation forms and survey instruments
• Monitor and evaluate survey performance
• Lead the development of program data collection and reporting business requirements
• Collaborate with data governance, IT, and program teams to facilitate cross-program alignment and adherence to established data collection and reporting standards
• Recommend key performance indicators (KPIs) to evaluate program operations and impact in support of strategic objectives and decision-making
• Utilize descriptive statistics to summarize and present operational and outcome data
• Ensure accurate interpretation of findings by verifying definitions and use cases for reported indicators
• Develop reporting templates and guidelines for level I specialists

Impact Evaluation Specialist II

Salesforce Developer

• Design, develop, and implement scalable Salesforce solutions, including custom applications, integrations, and Communities/Portal functionality.
• Serve as a senior technical resource for Salesforce, including data migrations, data quality, system integrations, third-party applications, AppExchange products, and custom code.
• Design and implement scalable Salesforce solutions, including Communities and portal functionality, aligned with business and user needs.
• Ensure data integrity, quality, and consistency across Salesforce and integrated systems.
• Participate in multiple concurrent Salesforce projects, balancing priorities, deadlines, and business needs.

Senior Salesforce Developer

Marketing

• Develop and manage the strategy and execution of multi-channel, integrated internal marketing campaigns that engage warriors, their families, and other audiences in WWP programs, services, and resources.
• Own end-to-end campaign planning, including audience segmentation, messaging, channel strategy, timelines, and success metrics.
• Set team priorities and remove barriers to ensure successful campaign delivery.
• Oversee content and creative strategy and execution for warrior-facing communications across email, digital platforms, websites, and other outreach channels.
• Manage complex, cross-functional initiatives by aligning stakeholders, maintaining integrated project plans, prioritizing resources, and mitigating risks to timelines and outcomes.
• Establish performance benchmarks, monitor and analyze engagement metrics, and apply insights to optimize campaigns and outreach strategies.
• Uphold brand consistency across all materials and channels by serving as a brand ambassador and ensuring adherence to WWP’s voice, tone, and visual identity.
• Attend WWP programs and community events as needed to gather content and insights and to support marketing outreach efforts.
• Represent and communicate the WWP mission, vision, and values, and the impact of WWP programs, in public forums and at events.

Regional Director – West

Impact Evaluation Specialist II

Senior Salesforce Developer

Marketing Manager – Engagement Campaigns