Impact Evaluation Specialist II

Wounded Warrior Project

Impact Evaluation Specialist II at Wounded Warrior Project focused on monitoring program metrics, implementing evaluation plans, and developing impact reports. Collaborating with teams to ensure operational effectiveness.

Posted 7/24/2026full-timeJacksonville • California, Florida, Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $75,219 - $94,024 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program monitoring and evaluation, with a strong focus on data collection, reporting, and analysis. Proficient in utilizing data visualization tools to present insights and support strategic decision-making.

Highest-signal resume keywords

Program Monitoring And EvaluationData Visualization SoftwareReport Generation And DashboardsOnline Survey PlatformsASIST Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Descriptive StatisticsKPI DevelopmentData CollectionSurvey DesignData Analysis

Soft Skills

CollaborationCommunicationPresentation Skills

Tools & Technologies

TableauMicrosoft Power BISalesforceCRM Software

Certifications & Qualifications

Salesforce Superbadge: Lightning Experience Reports & Dashboards SpecialistSalesforce Associate Certification

Industry Keywords

Program Data CollectionReporting StandardsImpact AssessmentBusiness AnalyticsPublic Health

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Lead the design and administration of surveys that assess the impact and effectiveness of WWP services
Develop new evaluation forms and survey instruments
Monitor and evaluate survey performance
Lead the development of program data collection and reporting business requirements
Collaborate with data governance, IT, and program teams to facilitate cross-program alignment and adherence to established data collection and reporting standards
Recommend key performance indicators (KPIs) to evaluate program operations and impact in support of strategic objectives and decision-making
Utilize descriptive statistics to summarize and present operational and outcome data
Ensure accurate interpretation of findings by verifying definitions and use cases for reported indicators
Develop reporting templates and guidelines for level I specialists

Requirements

What you’ll need

Four years of experience in program monitoring and evaluation, business analytics, or related roles
Four years of experience generating reports and dashboards from customer relationship management (CRM) or case management software
Four years of experience using data visualization software (e.g., Tableau or Microsoft Power BI) for data visualization
Three years of experience developing and delivering reports and presentations to executive leaders
Two years of experience working with online survey platforms
Bachelor’s degree in business, public health, evaluation, social science or other relevant field of study
Ability to obtain ASIST Certification within 1 year of hire
Salesforce Superbadge: Lightning Experience Reports & Dashboards Specialist
Salesforce Associate Certification

Benefits

Comp & perks

A flexible hybrid work schedule (three days in the office, two days’ work from home)
Full medical, dental, and vision coverage for both teammates AND family members
Competitive pay and performance incentives
A fun, mission-focused, and collaborative team environment
Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program
401(k)-retirement plan
A competitive PTO package
Sick Leave
Family Care Leave
Paid Holidays
Birthday Holiday
Education Assistance
Teammate Wellness Program
Bereavement Leave