Collections

• Manage and monitor collection activities to ensure timely recovery of outstanding balances
• Develop internal/external strategies to reduce delinquency rates and improve cash flow through implementation of automation tools or software to improve efficiency
• Provide training, performance feedback, and guidance to ensure team effectiveness
• Ensure all collection activities comply with legal regulations (e.g., FDCPA)
• Work closely with internal stakeholders to resolve disputes and improve customer experience

Collections Manager

Collections Manager – Registrar

Collections Specialist – Accounting

Senior Collections Associate – B2B