Collections Specialist – Accounting
Worldpay
Collections Manager
Worldpay
full-time
Posted on:
Location Type: Hybrid
Location: Cincinnati • Ohio • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage and monitor collection activities to ensure timely recovery of outstanding balances
- Develop internal/external strategies to reduce delinquency rates and improve cash flow through implementation of automation tools or software to improve efficiency
- Provide training, performance feedback, and guidance to ensure team effectiveness
- Ensure all collection activities comply with legal regulations (e.g., FDCPA)
- Work closely with internal stakeholders to resolve disputes and improve customer experience
Requirements
- Experience in supervisory or leadership roles
- Advanced knowledge of MS Excel
- Excellent analytical and problem-solving abilities
- Strong leadership and communication skills
- Proficiency in using collections software and tools
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MS Excelcollections softwareanalytical skillsproblem-solving skills
Soft skills
leadershipcommunicationteam effectivenessperformance feedback