Workday Operations Analyst
World Vision
full-time
Posted on:
Location Type: Office
Location: Goicoechea • Costa Rica
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About the role
- Provide support to P&C Business Users for Regional, National and Support offices using our Global P&C Systems.
- Provide Level 2 SME support for all offices using Global P&C Systems.
- Troubleshoot, investigate, test and offer solutions to issues offices escalate.
- Ensure the highest level of support is offered to offices on issue resolution.
- Configuration and management of regular rhythm of the business (ROB) processes.
- Perform level 2 data loads. Maintain and perform changes to system configuration as approved.
Requirements
- Undergraduate or bachelor's degree in human resources, Business Administration, Industrial Engineer or similar.
- Minimum of 4 years or more in a similar role working in P&C Systems, area of expertise or in World Vision P&C.
- Excellent communication skills both verbal and written.
- Proficient computer skills with current technology, i.e. MS Office and other productivity tools.
- Must be fluent in English. Other languages are a bonus, particularly Spanish, Portuguese, or French.
Benefits
- Competitive salary
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&C Systemsdata loadssystem configurationtroubleshootingissue resolution
Soft Skills
communication skillsverbal communicationwritten communication