Client Services Consultant
WorkNest
full-time
Posted on:
Location Type: Hybrid
Location: Glasgow • United Kingdom
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Salary
💰 £24,570 - £26,500 per year
About the role
- Deliver exceptional onboarding, training, and support for HR software clients
- Provide tailored training, answer queries
- Ensure a smooth and engaging onboarding experience
- Collaborate with Client Success Managers and Client Experience Team
Requirements
- Experienced customer service professional with at least 2 years in a client-facing role
- Understanding of building trust and delivering a supportive, solutions-focused experience
- Naturally detail-oriented and highly organised
- Confident using technology and quick to learn new systems and tools
- Keen eye for spotting patterns or recurring issues
Benefits
- Excellent benefits package
- Hybrid working with an office base in Glasgow
- Supportive, collaborative team culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceclient-facingbuilding trustsolutions-focuseddetail-orientedhighly organisedconfident using technologyquick to learn new systemskeen eye for spotting patternsproblem-solving