WorkNest

Growth Marketing

• Taking ownership of cross-sell performance across the group, ensuring plans don’t just exist, but are executed, tracked, and delivered against clear revenue targets.
• Working across multiple brands to drive collaboration and hold teams accountable.
• Ensuring cross-sell initiatives convert into measurable revenue.
• Acting as the operational engine behind the growth strategy.
• Bringing structure, visibility, and momentum to cross-sell activity in a complex, multi-brand environment.
• Combining strong programme and project management skills with solid commercial understanding of how demand is generated, nurtured, and converted.
• Ensuring the right activity happens at the right time, and delivers results.

Commercial Performance Manager – Growth, Cross-Sell

Attorney

• Advising clients via phone, email, and meetings
• Managing a varied caseload, including Employment Tribunal matters
• Drafting contracts, policies, handbooks, and settlement agreements
• Delivering clear, commercial, and pragmatic legal advice
• Supporting business development through articles, blogs, and training
• Working collaboratively to meet client service standards and KPIs

Senior Employment Solicitor

Manager

• Owning the group-wide cross-sell performance tracker, providing clear visibility of pipeline, conversion, and revenue outcomes.
• Working closely with sales, marketing and product leaders to ensure cross-sell activity is prioritised, progressed, and closed within existing sales processes.
• Tracking performance against cross-sell targets and providing regular reporting to senior leadership on results, risks, and blockers.
• Driving accountability across sales and commercial teams, constructively challenging under-delivery and removing barriers to execution.
• Supporting the design and rollout of cross-sell initiatives, propositions, and referral motions in partnership with Sales, Product, and Marketing.
• Managing the operational delivery of cross-sell incentive and referral schemes to ensure leads are qualified, progressed, and rewarded appropriately.
• Chairing cross-BU forums to align stakeholders, reinforce focus on outcomes, and embed best practice across the group.

Commercial Performance Manager – Cross-Sell

Customer Support

• Deliver exceptional onboarding, training, and support for HR software clients
• Be a key point of contact for clients using our HR system
• Provide tailored training and answer queries
• Ensure a smooth and engaging onboarding experience
• Help clients get the most from their software
• Raise and track any technical issues or enhancement requests with our development team
• Collaborate closely with Client Success Managers and Client Experience Team

Customer Service Coordinator

Engineering Manager

• Lead and transform engineering performance, driving measurable impact across productivity, quality, and delivery
• Drive meaningful improvements in engineering productivity, quality, and delivery outcomes
• Establish and track key engineering performance metrics such as deployment frequency, lead time for change, change failure rate, and cycle time
• Identify and remove bottlenecks across the software development lifecycle
• Lead the adoption of AI-assisted development across engineering teams
• Define how tools and approaches are used effectively and measure the impact of AI on productivity and delivery outcomes

Head of Engineering

• Driving cross-sell execution, accelerating collaboration, and unlocking untapped revenue opportunities
• Play a pivotal role in turning ambition into action, launching campaigns, aligning stakeholders, and embedding a culture where cross-business collaboration delivers real commercial impact
• Own the cross-sell campaign tracker across WorkNest and the wider group, maintaining a single source of truth on campaigns, pipeline, and conversion
• Provide clear, regular reporting to senior leadership on performance, blockers, and progress against targets
• Support the identification and activation of new cross-sell channels and help drive alignment across commercial, marketing, and product teams
• Build strong relationships across the business, encourage knowledge sharing, and identify best practice to improve performance.

Senior Cross Sell Manager

• Provide high-quality, legally sound employment law advice to a portfolio of clients
• Acting as a trusted advisor, supporting clients to make informed commercial decisions
• Building and maintaining strong, long-term client relationships
• Advising on settlement discussions, early conciliation and complex employee relations matters
• Supporting on litigation and more complex advisory work where required
• Delivering client training and contributing to internal knowledge sharing
• Mentoring and supporting trainees and junior advisors within your team

Senior Employment Solicitor/Advisor

Consultant

• Assist clients in managing their health & safety commitments
• Manage a portfolio of clients ensuring close client relationships
• Work effectively with the Client Experience team in scheduling visits and service delivery
• Act as Lead Consultant on designated client accounts