Property Administrator
Workman LLP
full-time
Posted on:
Location Type: Hybrid
Location: Glasgow • United Kingdom
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About the role
- Provide administrative support to the Client Partner and property management team.
- Manage Clients property portfolio with a focus on delivering excellent service and maintaining strong occupier relations.
- Coordinate and collate updates for monthly/quarterly reporting, including chasing PM teams, preparing and checking output as well as ensuring reports are delivered on time.
- Ensure the PM teams update trackers at the required intervals and escalate to the Client Partner where appropriate.
- Submit trackers and reports by the deadlines set.
- Review and suggest more efficient ways of working or simplified processes.
- Act as the first point of contact for Occupiers enquiries.
- Work with the FM team and liaise with Contractors to draft framework agreements in compliance with the firm’s procurement policy.
- Coordinate responses for data queries and conduct regular data integrity checks while updating the property management systems.
- Support the PM team on the completion of service charge budgets and reconciliations.
- Review and update Health and Safety Reports to reduce risk.
- Support the PM team to develop and implement emergency response plans.
- Provide support with sustainable property management, including the collection, management, and analysis of utility data.
- Lead smaller projects with the Client team and wider business where required.
Requirements
- Experience with multi-tasking and working towards tight deadlines.
- Attention to detail is crucial, especially in the maintenance of our databases, approving contractor invoices and preparing quarterly reports to send to clients.
- Strong working knowledge of Microsoft Word, Excel, Teams and SharePoint.
- Previous experience of working in property management with knowledge of service charges, including budgets and other relevant standards is desirable.
- Readiness to take responsibility, act on your own initiative and remain calm under pressure.
- Problem-solving, time management and organisational skills.
- An understanding of UK property laws and regulations, including safety standards would be beneficial.
- Excellent communication skills with the ability to build relationships with occupiers, contractors and other stakeholders across the business is paramount.
- Resilience and ability to work within the dynamic nature of the property market whilst adapting to changing circumstances and processes.
Benefits
- Hybrid is working to offer you a great work life balance, with a minimum of three days in the office.
- Core working hours allow for added flexibility and helps benefit your work life balance.
- Discretionary annual bonus and salary reviews.
- Healthcare, life insurance & wellness program.
- Your birthday off and an extra day between Christmas and New Year
- Lifestyle benefits to suit you: gym membership, cycle to work, buying and selling holiday to name just a few.
- Social events throughout the year include a firm wide Christmas party!
- Generous referral bonus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
property managementservice charge budgetsdata integrity checksemergency response plansutility data managementreport preparationcontractor invoice approvalhealth and safety reportingprocurement policy complianceproject management
Soft Skills
multi-taskingattention to detailproblem-solvingtime managementorganizational skillscommunication skillsrelationship buildingresilienceinitiativecalm under pressure