
Change Manager
Workman LLP
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Work with internal and external stakeholders to develop our change management framework.
- Create clear plans for moving from current state to target state, including process mapping, programme management, and project documentation.
- Report to the Head of Business Operations and Management Board.
- Translate strategy into human impact, communicating benefits with the right messaging.
- Work closely with HR, Marketing, Compliance and IT teams, and with Professional Service Line Heads of Departments.
- Provide flexible support to help decision-makers understand their options.
- Assess the impact of business model changes against target state benefits.
- Run workshops, briefings and presentations to engage stakeholders.
- Coach leaders and managers on their change leadership responsibilities.
- Work collaboratively with programme delivery teams.
Requirements
- Proven track record of leading complex process and change management in professional services or similar sectors.
- Experience with IT-focused transformation programmes involving stakeholder engagement across multiple departments.
- Evidence of measuring change impact and reporting on deliverables and KPIs.
- Excellent communication, influencing and stakeholder management skills.
- Demonstrated ability to work collaboratively across functions and leadership levels.
- Strong analytical and problem-solving abilities.
- Pragmatic approach and emotional intelligence.
- Ability to stay calm under pressure and navigate political situations.
- Skills to manage multiple stakeholders and deliver consistent messaging across the firm.
Benefits
- Hybrid working for better balance – minimum three days in the office.
- Discretionary annual bonus and salary reviews.
- Healthcare, life insurance and wellness support.
- Long service additional holidays, your birthday off and an extra day between Christmas and New Year.
- Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
- Social events throughout the year including a firm wide Christmas party!
- Generous referral bonus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
change managementprocess mappingprogramme managementproject documentationstakeholder engagementmeasuring change impactreporting on deliverablesKPI measurementIT-focused transformation
Soft Skills
communicationinfluencingstakeholder managementcollaborationanalytical skillsproblem-solvingemotional intelligencecalm under pressurenavigating political situationsmanaging multiple stakeholders