Build strong relationships with critical accounts in priority markets.
Conduct regular business reviews to optimize Grubhub accounts.
Boost new diner acquisition, drive conversion, and prevent churn.
Develop and execute strategic account plans to drive retention and revenue growth.
Serve as the primary point of contact for your portfolio of strategic accounts.
Provide data-driven insights and strategic guidance to partners.
Partner closely with cross-functional teams to deliver tailored solutions.
Be prepared to travel to meet with top partners and attend key industry events.

Requirements

Bachelor’s Degree or equivalent years of experience and High School degree/GED.
4-6 years of account management or enterprise account management experience.
Experience working with (or selling to) restaurant owners is a major plus.
Strong computer skills (MS Office, Google products) with the ability to quickly learn new software.
Experience with Salesforce.com or similar CRM is a plus.
Native-level fluency in English is required.
Candidates fluent in Mandarin or Spanish are strongly preferred.
Strong verbal and written communication skills.
Strong organizational and time management skills.
Confident making outbound dials on the phone.
Willingness/ability to travel and speak to restaurants in person.
Proven track record of success in meeting and exceeding goals.
Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards action and problem-solving; maximizes effectiveness by focusing time in the right areas.
Outstanding, positive attitude with passion and aptitude for working in a fast-paced and fast-growing environment.

Benefits

Competitive salary package including equity and 401K.
Multiple medical, dental, and vision plans to meet employees' needs.
Many benefits and perks that are not listed.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

account managemententerprise account managementdata-driven insightsstrategic account planscustomer retentionrevenue growthoutbound dialingsalesforce.comMS OfficeGoogle products

Soft skills

strong communication skillsorganizational skillstime managementself-starterproblem-solvingpositive attitudeadaptabilityrelationship buildingstrategic guidanceteam collaboration

Certifications

Bachelor’s DegreeHigh School degree/GED