Wolters Kluwer

Outside Sales

• Develop and maintain sales plans, pipelines, and forecasts to drive sales growth and meet targets.
• Actively seek out and identify potential customers, utilizing lead generation experience and networking skills to establish new business opportunities.
• Develop and maintain strong relationships with key stakeholders in hospitals, including C-suite executives, decision-makers, and influencers, to effectively promote and sell Pharmacy Compliance and Workflow SaaS software solutions.
• Manage the sales process from initial contact and needs assessment to proposal development, negotiation of contracts, and contract closure.
• Stay informed about the healthcare industry, hospital market trends, and competitors' activities.
• Set sales targets and consistently work towards exceeding them.
• Maintain positive working relationships with Clinical Surveillance and Compliance employees and valued customers.
• Collaborate effectively with internal teams, leveraging collective expertise to drive success.

Senior Field Sales Manager – Pharmacy Workflow Sales

• Own new‑logo and expansion revenue growth within the U.S. mid‑market business segment
• Lead, coach, and develop a team of highly driven Field Sales Representatives
• Engage directly with accounting firms to deliver WK’s award‑winning tax, accounting, and audit solutions
• Provide ongoing coaching, territory strategy guidance, and proactive performance management
• Create a culture of accountability, collaboration, and continuous improvement
• Drive new business acquisition and expansion sales within assigned mid‑market territories
• Partner with your team on customer meetings, on‑site visits, presentations, and deal strategy
• Collaborate with Marketing, Retention, Customer Success, Product, and other stakeholder groups to accelerate growth

Manager, Field Sales – Cloud Software Solutions

Full-stack Engineer

• Own Terraform delivery for InnovateHub’s Azure environments, authoring and maintaining infrastructure-as-code modules that are secure, repeatable, and compliant with SOC 2 and IRS 7216 requirements.
• Collaborate with Infrastructure Operations and Architecture and Product teams to design, review, and evolve cloud infrastructure, ensuring alignment with enterprise standards and cost while meeting the speed and flexibility InnovateHub requires.
• Design and implement Azure resource architectures (App Services, Functions, Cosmos DB, AI Services, Key Vault, networking) that support our AI product portfolio at scale
• Build and own product and operational health dashboards using data sources such as Azure Monitor, Application Insights, and Log Analytics—giving the team and leadership clear visibility into system reliability, performance, and usage.
• Define and track SLIs/SLOs for InnovateHub products, establishing alerting strategies and incident response patterns that keep our services healthy.
• Serve as the go-to cloud operations resource for InnovateHub developers—providing guidance, reusable templates, and hands-on consultation for infrastructure and deployment needs.
• Act as the liaison between InnovateHub and enterprise Infrastructure Operations and Architecture teams, ensuring cloud decisions are coordinated and knowledge flows in both directions.

Lead Product Software Engineer – Cloud Ops

Content Marketing Manager

• Review and edit new contributions from external expert authors to ensure they address important clinical questions.
• Ensure topics contain specific and actionable recommendations and describe the supporting evidence.
• Monitor the literature for new developments and identify topics that need updating.
• Systematically review existing topics for clarity, completeness, and clinical relevance.
• Collaborate closely with outside authors, section editors, editors-in-chief, and peer reviewers to ensure accuracy and impartiality.

Principal Clinical Content Editor, Adult Endocrinology

Product Manager

• Own a strategically important component of the Professional Audit workflow, a critical SaaS platform within the CCH Tax & Accounting portfolio
• Lead one or more offerings from 0-1 and beyond
• Own the roadmap, long-term vision, and priorities for your team’s focus area
• Establish clear definitions of success and drive initiatives toward measurable business and customer outcomes
• Make informed, timely, thoughtful tradeoffs to balance speed, quality, and long-term strategic value
• Translate strategy into clear requirements, specs, and success metrics
• Collaborate closely with Engineering and Design to ship high-quality product enhancements
• Manage multiple simultaneous workstreams, deadlines and navigate competing priorities while staying focused on what drives the greatest impact
• Deeply understand product performance through quantitative metrics and qualitative insights
• Partner closely with design and research to deeply understand user problems, test assumptions early, and iterate toward elegant solutions
• Identify leading indicators, diagnose emerging issues, and guide decisions through data-informed analysis
• Apply a strong business mindset to decisions, understanding how Wolters Kluwer drives growth and revenue objectives
• Partner with Go-To-Market stakeholders to enable successful outcomes and customer adoption
• Communicate effectively with leadership and cross-functional teams, articulating priorities, tradeoffs, risks, and impact
• Serve as a trusted advisor on complex initiatives, guiding teams towards best practices and innovative solutions
• Identify and champion opportunities where AI can unlock improvements in user experience and efficiency, or workflow quality

Lead Product Manager

Sales

• Translate strategic commercial objectives into structured high impact programs that drive pipeline generation, pipeline progression, and revenue acceleration.
• Lead end-to-end program lifecycle: ideation, planning, execution, measurement, and optimization.
• Direct the development of repeatable sales plays in collaboration with Revenue Operations, Marketing, Product Marketing & Sales Leadership.
• Identify gaps and inefficiencies in the sales process and collaborate with sales operations & technology teams to implement improvements.
• Standardize best practices across teams while allowing for BU/segment customization.
• Lead the adoption of AI driven insights and automation to improve pipeline management and seller productivity.
• Implement AI enabled programmatic initiatives including: Predictive pipeline risk identification, Automated opportunity prioritization, Propensity to buy modeling, AI driven pipeline intervention programs.
• Define and execute the sales tooling strategy supporting the commercial organization.

Sales Programs Director

Director

• Lead the annual and quarterly strategic planning processes for the Revenue organization.
• Help drive weekly cadences with clear ownership and outcomes.
• Partner with the EVP Revenue Operations to define revenue growth strategy and priorities.
• Translate corporate objectives into revenue initiatives, roadmaps, and execution plans.
• Identify strategic opportunities to optimize revenue growth, productivity, and market expansion.
• Act as a trusted advisor and thought partner to the EVP of Revenue Operations.
• Prepare executive briefings, board materials, and strategic presentations.
• Support leadership decision-making through data analysis, modeling, and scenario planning.
• Drive alignment between revenue leadership and other executive stakeholders.
• Establish and manage revenue performance frameworks and KPIs.
• Analyze revenue drivers, pipeline performance, and operational efficiency.
• Develop insightful dashboards, reporting, and executive-level metrics.
• Recommend initiatives to improve sales productivity, forecasting accuracy, and revenue growth.
• Collaborate with Sales, Marketing, Customer Success, Finance, Product, and Strategy teams.
• Lead cross-functional initiatives that improve go-to-market effectiveness and revenue operations.
• Facilitate strategic planning sessions and leadership workshops.
• Help drive a repeatable, scalable and predictable program management cadence across key initiatives in Revenue Operations.
• Track progress against strategic priorities and ensure accountability across teams.
• Identify risks and recommend corrective actions.
• Monitor industry trends, market dynamics, and competitive landscape.
• Translate insights into strategic recommendations for revenue growth and market positioning.

Director of Strategy, Planning

Business Intelligence Analyst

• Deliver advanced HR reporting and analytics solutions within Workforce Intelligence reporting framework.
• Design, build, and maintain complex Workday reports and dashboards for consistent workforce insights.
• Solve complex reporting and data challenges independently within established data governance.
• Perform advanced workforce data analysis to identify trends and support operational use cases.
• Translate reporting requirements into scalable Workday reporting solutions.
• Troubleshoot complex reporting logic and data quality issues independently.
• Prepare governed data outputs to support cross‑functional needs (Finance, ESG, audits).
• Document report logic and definitions for transparency and self-service adoption.
• Provide advanced support to HR reporting consumers and contribute to enablement materials.

Senior Workday Reporting Analyst

• Prospecting new business in new customer accounts
• Positioning and selling VitalLaw®
• Build and maintain effective long-term relationships
• Ensure a high level of client satisfaction
• Execute and finalize the sales process to meet revenue targets
• Meet with potential clients face-to-face or via phone, discussing and understanding client business needs
• Own and coordinate all sales activities
• Negotiate contracts and close agreements to maximize profits
• Track and analyze sales statistics based on key metrics
• Utilize sales tech stack including Outreach.io, Chorus.ai, etc.
• Maintain current records within SalesForce.com

Senior Field Sales Manager

Customer Support

• Provide support to tax software clients via phone, online chat, or email.
• Resolve moderate to complex inquiries based on product guides and knowledge databases.
• Identify and document resolutions to recurring inquiries.
• Cross-train on other products and systems.
• Participate in projects and process improvement initiatives.
• Provide general reports to management as requested.
• Participate in product testing and review as required.

Customer Service Technical Associate – Tax Content

Business Development Rep

• Support the development of P&E Content Solutions for pharmaceutical and medical device clients.
• Achieve annual sales goals by developing effective content solutions.
• Liaise with publishers to identify new and revised content.
• Propose content assets to clients and provide quotes/proposals.
• Work with teams to ensure timely delivery of projects.
• Collaborate with internal stakeholders to address marketing challenges.

Sales and Business Development Representative

• Serve as the organization’s senior advisor on audit methodologies and emerging audit technologies
• Interpret complex business and regulatory challenges and recommend best-practice approaches to improve audit content and workflows
• Assist in designing and testing software-based audit workflows
• Define advanced audit tasks, decision frameworks, and reasoning structures
• Architect and oversee the development of sophisticated audit content, including workflows, procedures, decision trees, and audit logic
• Design end-to-end user experiences for advanced audit capabilities, ensuring clarity, accuracy, and alignment with professional standards
• Translate complex audit requirements into structured content
• Ensure content quality, consistency, and compliance across all audit initiatives
• Partner with engineering, platform, and product teams to define new products
• Lead cross-departmental projects involving diverse resource needs, risk profiles, and technical complexity
• Influence and guide teams in adopting new audit paradigms, technologies, and workflows
• Establish and maintain governance models that balance innovation autonomy with enterprise compliance and quality standards
• Support fast-paced experimentation and delivery cycles
• Act as a key advisor on broad-ranging initiatives involving audit methodology, AI governance, and content integrity
• Oversee testing and validation of audit workflows, agentic behaviors, and outputs to ensure accuracy, reliability, and regulatory alignment
• Lead root-cause analysis and resolution of complex issues escalated from internal teams or customers
• Drive continuous improvement through research, experimentation, and iterative refinement of audit content and logic
• Operate in short, iterative sprints to rapidly prototype new audit capabilities and validate them with customers
• Collaborate with UX, engineering, and data science teams to deliver high-impact features using modern tooling and agile methodologies
• Champion a culture of experimentation, learning, and innovation, working directly with customers and the market (discovery sessions, conferences, etc.)
• Maintain deep knowledge of audit standards, emerging technologies, and industry trends
• Communicate complex concepts to stakeholders and influence adoption of new approaches
• Represent the audit innovation function in internal forums, cross-functional initiatives, and strategic discussions

Content Management Consultant – Tax & Audit SME

Architect

• Lead strategic analysis of business and stakeholder requirements.
• Direct the development of comprehensive architectural blueprints and models.
• Ensure compatibility and integration of new products/services with existing architecture.
• Oversee the creation and maintenance of detailed technical specifications.
• Lead technical planning sessions and strategy alignment with organizational goals.
• Drive in-depth testing, validation, and optimization processes.
• Ensure strict adherence to organizational standards and industry best practices.
• Identify and address complex architectural and integration challenges.
• Communicate strategic updates and design modifications to stakeholders.
• Provide expert guidance and mentorship to team members.
• Collaborate with CoE and drive the main joint initiatives within the region (security CoE, architecture CoE, DevSecOps CoE).
• Drive reusability within and across regions.
• Monitor cloud costs and drive initiatives to reduce or control unnecessary increases.
• Drive best practices in designing, delivering and monitoring non functional requirements.
• Ensure that the data about portfolio assets is always updated and in synch with the reality of the systems.
• Drive main architecture processes like Architecture Reviews, Technical Debt, Architecture Decision Record.
• Support M&A processes within and outside the region.

Principal Application & Product Architect – Region South

IT Support

• As a Software Support team member (m/f/d), you are the point of contact for technical application questions and handle telephone and written customer support for inquiries related to our software solutions.
• You independently develop solution proposals for using our software systems, make use of the existing knowledge base, and work closely with colleagues from Sales, Software Development and Product Management.
• You document customer contacts and error reports.
• You create FAQs and online tutorials as needed for recurring customer issues.

IT Support – Systems

• Serve as the organization’s senior advisor on audit methodologies and emerging audit technologies.
• Interpret complex business and regulatory challenges and recommend best-practice approaches to improve audit content and workflows.
• Assist in designing and testing software-based audit workflows.
• Define advanced audit tasks, decision frameworks, and reasoning structures.
• Architect and oversee the development of sophisticated audit content, including workflows, procedures, decision trees, and audit logic.
• Design end-to-end user experiences for advanced audit capabilities, ensuring clarity, accuracy, and alignment with professional standards.
• Translate complex audit requirements into structured content.
• Ensure content quality, consistency, and compliance across all audit initiatives.
• Partner with engineering, platform, and product teams to define new products.
• Lead cross-departmental projects involving diverse resource needs, risk profiles, and technical complexity.
• Influence and guide teams in adopting new audit paradigms, technologies, and workflows.
• Establish and maintain governance models that balance innovation autonomy with enterprise compliance and quality standards.
• Support fast-paced experimentation and delivery cycles.
• Act as a key advisor on broad-ranging initiatives involving audit methodology, AI governance, and content integrity.
• Oversee testing and validation of audit workflows, agentic behaviors, and outputs to ensure accuracy, reliability, and regulatory alignment.
• Lead root-cause analysis and resolution of complex issues escalated from internal teams or customers.
• Drive continuous improvement through research, experimentation, and iterative refinement of audit content and logic.
• Operate in short, iterative sprints to rapidly prototype new audit capabilities and validate them with customers.
• Collaborate with UX, engineering, and data science teams to deliver high-impact features using modern tooling and agile methodologies.
• Champion a culture of experimentation, learning, and innovation, working directly with customers and the market (discovery sessions, conferences, etc.).
• Maintain deep knowledge of audit standards, emerging technologies, and industry trends.
• Communicate complex concepts to stakeholders and influence adoption of new approaches.
• Represent the audit innovation function in internal forums, cross-functional initiatives, and strategic discussions.