Wolters Kluwer

Solutions Engineer

• Participate in and lead the efforts to maintain high quality proprietary content and terminology products following established protocols to include mappings between different medical code sets (for example, CPT to SNOMED and ICD-10 to SNOMED CT), value sets using standard terminologies (Sensitivity content), and terms (provider and consumer friendly).
• Work on special projects and in new product/content development as assigned.
• Train and mentor other team members on terminology projects in areas of expertise.
• Collaborate with the development and operations teams to make necessary refinements/improvements in processes or technology that will maximize the effectiveness of Health Language’s products.
• Emphasis placed on arriving at creative solutions in a highly innovative and fast paced environment.
• Establish strong rapport with internal clients and establish self as expert in one or more terminology domains.
• Establish overall guidelines for each terminology maintenance project using applicant’s knowledge and background.
• Respond to customer inquiries regarding product content, coordinating responses to complex requests.
• Understand market and customer workflows, applying this understanding to enhance our products/services to support overall content evolution.
• Use AI where appropriate to improve delivery efficiency and data quality.
• Adhere to project processes.
• Collaborate with product managers, technology development, and UX/UI teams in building new products and enhancements to existing products.
• May prepare white papers, blogs and other high-value commentary.
• Assist with research to identify opportunities for new content and product development.
• Ensure strong project process, data governance, and quality assurance on all projects.
• Actively participate in staff and company meetings.
• Estimate time and resources required to complete larger projects.
• Other duties and responsibilities as assigned.

Content Management Consultant – Content & Terminology Solutions

Procurement

• Lead and deliver complex sourcing projects, supplier negotiations, and strategic sourcing initiatives
• Support sourcing managers and sourcing professionals in the successful delivery of sourcing activities and stakeholder engagements
• Manage workload allocation, prioritization, and operational delivery across the sourcing team
• Act as an escalation point for sourcing, supplier, stakeholder, and delivery challenges
• Lead, coach, and develop sourcing professionals to build capability and support career development
• Monitor sourcing performance, turnaround times, and resource utilization to support effective service delivery
• Lead process improvement and transformation initiatives that improve sourcing effectiveness, efficiency, and stakeholder experience
• Support the implementation and adoption of sourcing tools, procurement technology, and AI-enabled capabilities
• Build strong relationships with business stakeholders and provide sourcing expertise and commercial guidance
• Develop reporting, insights, and recommendations to support operational and strategic decision-making

Purchasing & Procurement Associate Director

Account Manager

• Building and maintaining post sales strategic relationships with Enablon assigned accounts
• Provide advice and guidance as the Enablon subject matter expert
• Function as a frontline technical resource for Enterprise Account Managers
• Develop key relationships in an account to diversify client contact touch points
• Engage with customer support and product management as a customer advocate
• Serve as the account first line of defense to mitigate issues
• Lead coordination efforts between clients and internal teams
• Regularly assess customer satisfaction and implement improvements

Content Management Consultant – Content & Terminology Solutions

Purchasing & Procurement Associate Director

Senior Major & Strategic Account Manager – Customer Success Advisor