Wolters Kluwer

Backend Engineer

• Work on enterprise software development and cloud development projects
• Collaborate with cross-functional teams to deliver high-quality software
• Utilize FastAPI/Django, React/TypeScript, and GraphQL in development
• Design and implement event-driven architectures and integration patterns
• Optimize AI tool usage for team efficiency and productivity
• Establish validation standards and review processes for AI-generated code
• Lead responsible AI initiatives and establish team best practices
• Design and optimize AI agent workflows for team efficiency

Enterprise Software Engineer, Python, Azure/AWS, Gen AI

Pricing Analyst

• Implements and maintains pricing infrastructure; evaluates the effectiveness of pricing strategies and adjusts structures as needed; provides reporting and documentation; and serves as the point of contact for internal sales pricing inquiries (not customer-facing).
• Assist in the development of basic pricing models and structures.
• Collect and analyze fundamental market data to support pricing decisions.
• Participate in the documentation and reporting of pricing strategies.
• Collaborate with team members to understand customer needs and pricing dynamics.
• Support in preparing pricing reports for internal review.
• Maintain documentation related to pricing and cost structures.
• Execute basic calculations and cross-references to ensure data accuracy.
• Respond to initial pricing inquiries from internal departments.
• Assist in the implementation of approved pricing changes.
• Learn and adhere to organizational pricing policies and guidelines.

Content Manager

• Represents WKH-Clinical Decision Support in a positive, professional, and customer-focused manner
• Treats fellow employees and customers in a Fair, Honest, Responsive, and Results-Oriented manner.
• Facilitates meetings to define formulary creation process and guide client in customization of content while adhering to internal policies and procedures.
• Recognize when client expectations are misaligned with standard best practice and engage content leadership in discussions to resolve.
• Works closely with engineering, sales and sales support teams to complete formulary within established timelines to ensure a successful launch of formulary database.
• Responsible for the editorial creation of custom formularies from client submitted drug lists and source documents.
• Applies practical experience as well as evaluation and synthesis of information to form logical and accurate conclusions to aid in the foundational structure and maintenance of client’s content.
• Educates clients to maintain their formulary within the Lexidrug™ Information Management system (LIMS).
• Provides continued support with client questions about LIMS functionality.
• Assists with table creation and loading documents using proprietary systems.
• Manages client content when contractually obligated based upon client directives.
• Triage client questions and direct to appropriate internal team to address issues outside of formulary database management.
• Provides timely, accurate, and quality responses (written, verbal) to customer inquiries, as needed.
• Responsible for deploying content to proper platforms utilizing proprietary systems and communicating with technical teams.
• Collaborates with engineering to troubleshoot technical challenges with content output.
• Manage multiple projects simultaneously and maintain detailed documentation of these projects .
• Utilizes desktop editing, document management programs, or proprietary software to enter text, verify or edit XML, and enter codified drug-related data in accordance with the policies and processes for each content type.
• Applies solid knowledge of industry standards of practice, established clinical guidelines, and CDS-related standards and vocabularies.
• Assists in content verifying, copyediting, formatting, and conformance to publication standards and structure.
• Participates in proofreading assigned content for basic grammar, punctuation, and formatting errors.
• Maintains quality of assigned content or data products, with emphasis on accuracy, consistency in following editorial policies, and timely addition of new information.
• Submits work for collaborative peer review and responds appropriately to comments and criticisms.
• Achieves productivity by consistently meeting deadlines as defined in the Content Priority Policy and by meeting departmental and individual goals.
• Effectively prioritizes and tracks editing workflow and is responsible for assisting team in meeting deadlines.
• Participates in team meetings and contribute ideas.
• Communicates data acquisition needs for products to product Clinical Editor and/or Data Acquisition Team, as needed.

Content Editor – Drug Reference Content

Customer Success Manager

• Build upon foundational skills to support and manage the customer lifecycle.
• Act as an essential resource for troubleshooting and enhancements.
• Ensure customers are engaged and satisfied.

Customer Success Associate

Accountant

• Execute assigned aspects of the month-end close and reporting process in accordance with the Corporate Reporting calendar
• Record and report transactions across assigned areas (e.g., revenue, accounts receivable, inventory, cost of sales, G&A) with accuracy, completeness, and timeliness
• Prepare and review balance sheet account reconciliations, ensuring timely resolution of reconciling items with appropriate documentation
• Identify, analyze, and escalate accounting issues, risks, and variances, providing supporting analysis and recommended actions
• Prepare financial analyses, supporting schedules, and ad hoc reporting with audit-ready documentation
• Support the preparation of monthly and annual financial reporting, including variance analysis and management reporting deliverables
• Ensure compliance with internal controls, accounting policies, and close checklists, contributing to a strong control environment
• Maintain and update process documentation (desktop procedures) to support consistency, standardization, and audit readiness
• Analyze financial results, trends, and account balances to identify risks, anomalies, and improvement opportunities
• Partner cross-functionally with accounting, finance, and business stakeholders to resolve issues and provide actionable insights
• Manage assigned deliverables and ad hoc requests independently, ensuring accountability, accuracy, and adherence to deadlines
• Contribute to process improvement and automation initiatives, including support for audits and cross-functional finance projects

Senior Accountant

Financial Planning and Analysis

• Produce comprehensive financial reports and analyses.
• Independently conduct financial forecasting and trend analysis.
• Develop and update complex financial models.
• Analyze profit-and-loss statements and provide recommendations.
• Research and analyze economic progressions impacting financial planning.
• Collaborate on the development of financial strategies.
• Support the preparation of budget proposals and schedules.
• Ensure accuracy and reliability of financial data and reports.
• Participate in scenario analysis for future business planning.
• Present financial insights to management as needed.

Senior Financial Planning Analyst

Account Executive

• Learn full line of Tax & Accounting products including; features, benefits, pricing, intended use, value proposition and competitive position to serve clients by attending and engaging in training program for new hires; complete all self-study reading, exercises, and activities in the prescribed timeline.
• Learn and implement the sales process for Tax & Accounting products and services by staying informed of the prescribed sales process and meets sales quotas.
• Manage assigned account list that supports a healthy sales pipeline by reviewing target list provided; organize customers by segment and opportunity (e.g., size, type of firm); research contact information for decision-makers and influencers; build daily and weekly calling lists, making corresponding calls; and maintain information within Salesforce CRM following timing and content standards.
• Promote new account/customer development to meet ongoing sales goals and conduct prospecting/introductory calls to establish full calendar of in-person/virtual meetings; participate in industry meetings, trade shows and sales meetings; and conduct group presentations to create interest in products and services.
• Grow existing customer business to meet ongoing sales goals by contacting or meeting with clients to stay informed of their needs, and convey the value provided by existing WK solutions.
• Contribute to new product development and issue resolution that meets customer needs by identifying gaps/issues where current products do not meet client requirements; work with Product Managers to translate unmet client requirements into functional specifications; manage client expectations on the timing, delivery and scope of product enhancements.
• Improve TAA market share within the territory by identifying opportunities in target accounts using competitive products and engaging our client accounts at the management and executive level to identify business issues.
• Manage time and resources to accomplish sales goals by planning for and scheduling all required sales activity and grouping activities logically (e.g., in-person meetings in the same locale on the same or consecutive days)
• Collaborate with colleagues to exchange information such as selling strategies and marketing information.
• Work with other sales personnel and Division Sales Manager to address account/channel conflicts.
• Develop an Annual Business Plan based on accurate pipeline predictions, mid-year business update, weekly reports and quarterly forecasts.
• Participate in weekly communication with Divisional Sales Manager

Field Sales Executive, Cloud Software Solution Sales

Sales

• Lead the design and implementation of sophisticated sales training programs.
• Conduct thorough analyses to identify and address training gaps.
• Deliver advanced training sessions independently.
• Collaborate with cross-functional teams to align training with business goals.
• Develop innovative training materials and methods to engage trainees.
• Evaluate and refine training programs based on feedback and performance data.
• Mentor and coach junior trainers and sales representatives.
• Maintain up-to-date knowledge of sales trends and best practices.
• Use advanced training tools and technologies to enhance learning experiences.
• Measure program and sales performance to demonstrate ROI and impact of enablement programming- Use KPIs and feedback loops to assess training effectiveness, identify skill gaps, and continuously improve enablement initiatives.
• Develop/Update sales playbooks and certifications that support the sales process, ensuring they reflect any product, content or process changes.
• Create and maintain sales enablement materials, curriculum and collateral that supports the salesforce in revenue generating activities.
• Leverage enablement platforms (e.g., Gong, Outreach, Seismic, LMS systems) and CRM tools to deliver scalable learning experiences and track engagement and impact.
• Assist in optimization of our tech stack, as needed

Senior Sales Trainer

Software Engineer

• Lead Cyber Exposure Management / Cyber Engineering & Architecture organization.
• Drive modernization of Company’s cyber defense capabilities.
• Shape long-term security architecture strategy.
• Lead large-scale transformation initiatives across infrastructure, cloud, AI-enabled technologies.
• Establish scalable and measurable security engineering and architecture practices.
• Serve as a senior advisor to executive leadership on emerging cyber threats.
• Lead enterprise-wide exposure management capabilities including vulnerability management.
• Mature risk-based prioritization models leveraging threat intelligence.

Vice President, Global Cyber Exposure Management – Cyber Engineering and Architecture

Inside Sales

• Lead and manage the inside sales team to meet and exceed sales targets and KPIs
• Develop and execute sales strategies and action plans
• Track and analyze sales performance metrics, providing insights for improvement
• Ensure seamless operation of sales processes and efficient use of CRM tools
• Address escalated customer issues and ensure high levels of customer satisfaction
• Train and develop team members to enhance their sales skills and product knowledge
• Collaborate with Marketing to develop lead generation initiatives
• Implement and monitor adherence to sales policies and procedures
• Compile and present sales reports to senior management
• Foster a positive and dynamic team environment that encourages continuous improvement
• Maintain consistent and accurate forecasting of new business
• Ensure ongoing and consistent adherence to Salesforce.com compliance with pipeline management
• Maintain consistent communication with sales leadership
• Attend key customer and industry conferences

Manager, Inside Sales – Cloud Software Solution Sales

• Apply and grow strategic and tactical capabilities to exceed marketing, sales, and revenue goals
• Drive multi-channel acquisition, customer expansion and partner marketing plans for corporate tax products and services
• Develop and execute marketing programs and events that drive demand
• Spearhead outbound activities to expand market share
• Establish, measure and interpret KPIs
• Collaborate with Sales, Marketing and Partner teams to bridge lead-to-closed/won process
• Create, localize and customize content based on audience and segment
• Validate efficacy of leads-to-closed/won processes and measurement; improve as needed

Senior Marketing Specialist, CP & ESG Corporate Tax

Product Manager

• Develop and execute a commercially driven go-to-market strategy
• Leveraging advanced technology will require proven experience developing, launching and championing the use of AI, agentic AI workflows and behavioral data
• Develop a deep understanding of the core business, market opportunities, customer profiles, competitive landscape, and market trends
• Cultivates deep customer intimacy by engaging directly with key accounts
• Translate business strategy into a compelling call to action for employees
• Manage the P&L to meet all financial commitments
• Ensure product roadmap is aligned with market opportunities and financial returns
• Lead and mentor a high-performing team of product managers

Vice President, Product Management

• Lead acquisition strategy across 6 clinical medicine disciplines
• Define the vision and scope for each discipline
• Build and maintain a network of authors and SMEs
• Acquire content assets, secure revisions, and develop content suited for multiple digital platforms
• Serve as the internal expert for assigned disciplines
• Drive the transition of print reference titles toward digital products
• Evaluate assets for suitability as structured data, clinical decision support modules, or AI training and verification corpora
• Track portfolio performance metrics
• Identify and cultivate partnerships with clinical AI developers
• Develop business cases and licensing proposals
• Represent the portfolio in partner conversations
• Align with marketing and sales for content positioning

Senior Content Editor, Acquisitions Editor, Clinical Medicine

• Build and sustain long-term relationships with high-profile clients
• Identify and secure new business opportunities with major accounts
• Develop comprehensive proposals and strategic sales plans
• Oversee seamless coordination between clients and internal teams
• Monitor and address client satisfaction and service improvements
• Analyze complex client data to inform sales strategies
• Lead strategic discussions in sales meetings
• Resolve high-level client issues with minimal supervision
• Negotiate high-impact product/service terms

Senior Major & Strategic Account Executive, Cloud Software Solution Sales

Operations

• Conduct detailed process assessments to identify inefficiencies, bottlenecks, risks, and improvement opportunities using Lean, Six Sigma, and other process improvement methodologies
• Perform time-motion studies, workflow observations, and quantitative assessments to establish baseline performance and identify improvement levers
• Create clear and accurate current-state and future-state process maps using Visio, Lucid, Miro, Smartsheet, or other visualization tools
• Drive financial and operational performance by recommending and implementing improvements that lower operating expenses, increase throughput, reduce defects, and improve cost-to-serve metrics
• Lead the development of business cases including cost-benefit analyses, effort estimates, options/alternatives, and risk assessments; translate findings into executive-ready recommendations
• Lead cross-functional improvement initiatives, working closely with Operations, Technology, Product, PMO, BPC, and Reporting to ensure timely delivery and measurable outcomes, and manage projects directly as needed
• Track and document initiative progress, risks, escalations, dependencies, and results to support ongoing portfolio visibility and reporting
• Develop reusable standards, playbooks, and toolkits that enable consistent ways of working across teams and support scale
• Use data analytics, reporting tools, and root-cause analysis techniques to diagnose performance issues, quantify opportunities, and validate impact
• Partner with technology teams to explore and validate opportunities to apply automation, AI, agentic AI, and other emerging tools to operational workflows
• Define, collect, and monitor KPIs and operational metrics that evaluate initiative impact and guide ongoing improvements
• Maintain documentation and partner with the reporting team to create dashboards, and artifacts that support operational performance monitoring and decision-making
• Collaborate across departments: Technology, Product, Service Operations, FCOE, and others to gather requirements, validate process changes, and execute improvement plans
• Lead change management activities including communications, training documentation, Standard Operating Procedures (SOP) updates, and adoption support
• Act as a trusted advisor to senior stakeholders and leaders by providing clear, structured updates on progress, challenges, risks, and outcomes