Wolters Kluwer

Full-stack Engineer

• Co-design AI solutions with customers, focusing on real problems rather than technology-first approaches.
• Build human-centric AI features that deliver measurable value in fast feedback cycles.
• Work across TAA's product portfolio, enabling other teams while building AI solutions applicable to multiple products and customer segments.
• Design and implement AI features using Python and modern frameworks.
• Build intelligent document processing, automated workflows, and AI-powered analytics with a focus on security, product experience, and scalability.
• Collaborate in InnovateHub's collaborative model where engineers deeply understand business problems.

Lead Product Software Engineer – AI

Implementation Specialist

• Conduct intermediate system configurations.
• Assist in moderate data migration and validation tasks.
• Perform structured software testing and defect reporting.
• Provide detailed client training on technology use.
• Prepare and update project documentation.
• Support advanced troubleshooting and resolution processes.
• Assist in managing project timelines and deliverables.
• Gather and analyze client requirements for specific configurations.
• Participate in client meetings to discuss project progress.
• Develop and maintain project status reports.

Technology Implementation Consultant – Software

Customer Success Manager

• Independently manage specialized customer onboarding tasks.
• Handle critical and complex customer inquiries and escalations.
• Develop and implement detailed customer success strategies.
• Conduct tailored, high-level training sessions for key customers.
• Monitor and ensure the alignment of customer goals with product usage.
• Create and present comprehensive reports on customer success metrics.
• Drive process improvements based on customer data and feedback.
• Collaborate with cross-functional teams to enhance the customer experience.
• Maintain and grow high-impact customer relationships.
• Ensure consistent quality in all customer interactions and deliverables.

Vice President

• Own the growth agenda for NA focusing on new business acquisition, customer and partner expansion, and revenue acceleration.
• Act as a sales strategist, setting ambitious targets and ensuring execution of go-to-market plans across all product lines.
• Foster a strong sales culture valuing accountability, innovation, and customer centricity.
• Invest in customer relationships, securing ongoing revenue and customer satisfaction.
• Build and maintain relationships with C-suite stakeholders, particularly CFOs and CIOs.
• Participate in strategic sales engagements, providing executive leadership to secure key deals.
• Serve as an instigator and innovator, challenging the status quo and driving creative solutions.
• Build a high-performance team, fostering a culture of collaboration and continuous improvement.
• Take ownership ensuring the achievement of sales, revenue, and operational efficiency targets.
• Collaborate with global leaders to align regional operations with corporate strategies.

Vice President, North America

Product Marketing

• Develop and refine packaging strategies to support new product introductions and portfolio alignment
• Coordinate with the pricing team to align packaging strategies with pricing models, ensuring consistency and competitiveness across offerings
• Collaborate with cross-functional teams to define customer segments, use cases, and value propositions
• Support and accelerate go-to-market planning and execution with PMO, including launch readiness and enablement
• Track performance metrics to identify opportunities for revenue growth and retention
• Contribute to commercial playbooks and sales enablement materials
• Lead pilot programs and packaging experiments to validate and refine strategies

Product Marketing Manager – Packaging and Go-To-Market

Outside Sales

• Develop and maintain sales plans, pipelines, and forecasts to drive sales growth and meet targets.
• Actively seek out and identify potential customers, utilizing lead generation experience and networking skills to establish new business opportunities.
• Develop and maintain strong relationships with key stakeholders in hospitals, including C-suite executives, decision-makers, and influencers, to effectively promote and sell Pharmacy Compliance and Workflow SaaS software solutions.
• Manage the sales process from initial contact and needs assessment to proposal development, negotiation of contracts, and contract closure.
• Stay informed about the healthcare industry, hospital market trends, and competitors' activities.
• Set sales targets and consistently work towards exceeding them.
• Maintain positive working relationships with Clinical Surveillance and Compliance employees and valued customers.
• Collaborate effectively with internal teams, leveraging collective expertise to drive success.

Senior Field Sales Manager – Pharmacy Workflow Sales

• Own new‑logo and expansion revenue growth within the U.S. mid‑market business segment
• Lead, coach, and develop a team of highly driven Field Sales Representatives
• Engage directly with accounting firms to deliver WK’s award‑winning tax, accounting, and audit solutions
• Provide ongoing coaching, territory strategy guidance, and proactive performance management
• Create a culture of accountability, collaboration, and continuous improvement
• Drive new business acquisition and expansion sales within assigned mid‑market territories
• Partner with your team on customer meetings, on‑site visits, presentations, and deal strategy
• Collaborate with Marketing, Retention, Customer Success, Product, and other stakeholder groups to accelerate growth

Manager, Field Sales – Cloud Software Solutions

• Own Terraform delivery for InnovateHub’s Azure environments, authoring and maintaining infrastructure-as-code modules that are secure, repeatable, and compliant with SOC 2 and IRS 7216 requirements.
• Collaborate with Infrastructure Operations and Architecture and Product teams to design, review, and evolve cloud infrastructure, ensuring alignment with enterprise standards and cost while meeting the speed and flexibility InnovateHub requires.
• Design and implement Azure resource architectures (App Services, Functions, Cosmos DB, AI Services, Key Vault, networking) that support our AI product portfolio at scale
• Build and own product and operational health dashboards using data sources such as Azure Monitor, Application Insights, and Log Analytics—giving the team and leadership clear visibility into system reliability, performance, and usage.
• Define and track SLIs/SLOs for InnovateHub products, establishing alerting strategies and incident response patterns that keep our services healthy.
• Serve as the go-to cloud operations resource for InnovateHub developers—providing guidance, reusable templates, and hands-on consultation for infrastructure and deployment needs.
• Act as the liaison between InnovateHub and enterprise Infrastructure Operations and Architecture teams, ensuring cloud decisions are coordinated and knowledge flows in both directions.

Lead Product Software Engineer – Cloud Ops

Content Marketing Manager

• Review and edit new contributions from external expert authors to ensure they address important clinical questions.
• Ensure topics contain specific and actionable recommendations and describe the supporting evidence.
• Monitor the literature for new developments and identify topics that need updating.
• Systematically review existing topics for clarity, completeness, and clinical relevance.
• Collaborate closely with outside authors, section editors, editors-in-chief, and peer reviewers to ensure accuracy and impartiality.

Principal Clinical Content Editor, Adult Endocrinology

Product Manager

• Own a strategically important component of the Professional Audit workflow, a critical SaaS platform within the CCH Tax & Accounting portfolio
• Lead one or more offerings from 0-1 and beyond
• Own the roadmap, long-term vision, and priorities for your team’s focus area
• Establish clear definitions of success and drive initiatives toward measurable business and customer outcomes
• Make informed, timely, thoughtful tradeoffs to balance speed, quality, and long-term strategic value
• Translate strategy into clear requirements, specs, and success metrics
• Collaborate closely with Engineering and Design to ship high-quality product enhancements
• Manage multiple simultaneous workstreams, deadlines and navigate competing priorities while staying focused on what drives the greatest impact
• Deeply understand product performance through quantitative metrics and qualitative insights
• Partner closely with design and research to deeply understand user problems, test assumptions early, and iterate toward elegant solutions
• Identify leading indicators, diagnose emerging issues, and guide decisions through data-informed analysis
• Apply a strong business mindset to decisions, understanding how Wolters Kluwer drives growth and revenue objectives
• Partner with Go-To-Market stakeholders to enable successful outcomes and customer adoption
• Communicate effectively with leadership and cross-functional teams, articulating priorities, tradeoffs, risks, and impact
• Serve as a trusted advisor on complex initiatives, guiding teams towards best practices and innovative solutions
• Identify and champion opportunities where AI can unlock improvements in user experience and efficiency, or workflow quality

Lead Product Manager

Sales

• Translate strategic commercial objectives into structured high impact programs that drive pipeline generation, pipeline progression, and revenue acceleration.
• Lead end-to-end program lifecycle: ideation, planning, execution, measurement, and optimization.
• Direct the development of repeatable sales plays in collaboration with Revenue Operations, Marketing, Product Marketing & Sales Leadership.
• Identify gaps and inefficiencies in the sales process and collaborate with sales operations & technology teams to implement improvements.
• Standardize best practices across teams while allowing for BU/segment customization.
• Lead the adoption of AI driven insights and automation to improve pipeline management and seller productivity.
• Implement AI enabled programmatic initiatives including: Predictive pipeline risk identification, Automated opportunity prioritization, Propensity to buy modeling, AI driven pipeline intervention programs.
• Define and execute the sales tooling strategy supporting the commercial organization.

Sales Programs Director

Director

• Lead the annual and quarterly strategic planning processes for the Revenue organization.
• Help drive weekly cadences with clear ownership and outcomes.
• Partner with the EVP Revenue Operations to define revenue growth strategy and priorities.
• Translate corporate objectives into revenue initiatives, roadmaps, and execution plans.
• Identify strategic opportunities to optimize revenue growth, productivity, and market expansion.
• Act as a trusted advisor and thought partner to the EVP of Revenue Operations.
• Prepare executive briefings, board materials, and strategic presentations.
• Support leadership decision-making through data analysis, modeling, and scenario planning.
• Drive alignment between revenue leadership and other executive stakeholders.
• Establish and manage revenue performance frameworks and KPIs.
• Analyze revenue drivers, pipeline performance, and operational efficiency.
• Develop insightful dashboards, reporting, and executive-level metrics.
• Recommend initiatives to improve sales productivity, forecasting accuracy, and revenue growth.
• Collaborate with Sales, Marketing, Customer Success, Finance, Product, and Strategy teams.
• Lead cross-functional initiatives that improve go-to-market effectiveness and revenue operations.
• Facilitate strategic planning sessions and leadership workshops.
• Help drive a repeatable, scalable and predictable program management cadence across key initiatives in Revenue Operations.
• Track progress against strategic priorities and ensure accountability across teams.
• Identify risks and recommend corrective actions.
• Monitor industry trends, market dynamics, and competitive landscape.
• Translate insights into strategic recommendations for revenue growth and market positioning.

Director of Strategy, Planning

Business Intelligence Analyst

• Deliver advanced HR reporting and analytics solutions within Workforce Intelligence reporting framework.
• Design, build, and maintain complex Workday reports and dashboards for consistent workforce insights.
• Solve complex reporting and data challenges independently within established data governance.
• Perform advanced workforce data analysis to identify trends and support operational use cases.
• Translate reporting requirements into scalable Workday reporting solutions.
• Troubleshoot complex reporting logic and data quality issues independently.
• Prepare governed data outputs to support cross‑functional needs (Finance, ESG, audits).
• Document report logic and definitions for transparency and self-service adoption.
• Provide advanced support to HR reporting consumers and contribute to enablement materials.

Senior Workday Reporting Analyst

• Prospecting new business in new customer accounts
• Positioning and selling VitalLaw®
• Build and maintain effective long-term relationships
• Ensure a high level of client satisfaction
• Execute and finalize the sales process to meet revenue targets
• Meet with potential clients face-to-face or via phone, discussing and understanding client business needs
• Own and coordinate all sales activities
• Negotiate contracts and close agreements to maximize profits
• Track and analyze sales statistics based on key metrics
• Utilize sales tech stack including Outreach.io, Chorus.ai, etc.
• Maintain current records within SalesForce.com

Senior Field Sales Manager

Customer Support

• Provide support to tax software clients via phone, online chat, or email.
• Resolve moderate to complex inquiries based on product guides and knowledge databases.
• Identify and document resolutions to recurring inquiries.
• Cross-train on other products and systems.
• Participate in projects and process improvement initiatives.
• Provide general reports to management as requested.
• Participate in product testing and review as required.