Senior Major & Strategic Account Manager – Customer Success Advisor

Wolters Kluwer

Senior Major & Strategic Account Manager building and maintaining post sales strategic relationships with Enablon assigned accounts. Providing advice as a subject matter expert in the EHS industry.

Posted 7/1/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $57,400 - $98,350 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and maintaining strategic relationships within the EHS industry, while effectively addressing client issues and enhancing customer satisfaction through data analysis and collaboration.

Highest-signal resume keywords

EHS Industry ExperienceClient Relationship ManagementData AnalysisPersuasive PresentationsSales Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisSales MethodologiesClient Issue Resolution

Soft Skills

Relationship BuildingCollaboration FacilitationCustomer Advocacy

Industry Keywords

EHSCustomer SatisfactionAccount ManagementTechnical Resource

About the role

Key responsibilities & impact

Building and maintaining post sales strategic relationships with Enablon assigned accounts
Provide advice and guidance as the Enablon subject matter expert
Function as a frontline technical resource for Enterprise Account Managers
Develop key relationships in an account to diversify client contact touch points
Engage with customer support and product management as a customer advocate
Serve as the account first line of defense to mitigate issues
Lead coordination efforts between clients and internal teams
Regularly assess customer satisfaction and implement improvements

Requirements

What you’ll need

Experience within the EHS industry required
Proficiency in nurturing and maintaining deep client relationships
Ability to perform comprehensive data analysis
Expertise in delivering persuasive presentations
Skill in facilitating collaboration across multiple teams
Deep understanding of sales methodologies and practices
Proficiency in addressing and resolving intricate client issues

Benefits

Comp & perks

Medical
Dental
Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave