Chief Partnerships Officer – Higher Education
Braven
Senior Account & Relationship Manager
Wolters Kluwer
full-time
Posted on:
Location Type: Hybrid
Location: Philadelphia • Illinois, Massachusetts, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $76,350 - $105,700 per year
Job Level
Senior
About the role
- Identify and develop new business opportunities within assigned market.
- Engage with clients to understand their needs and align them with the organization's offerings.
- Prepare and deliver effective sales presentations and product demonstrations.
- Negotiate product/service terms with moderate authority.
- Maintain comprehensive records of customer interactions and sales metrics.
- Follow up on leads and convert them into sales.
- Manage customer accounts and ensure their satisfaction.
- Collaborate with internal teams to address customer requirements and issues.
- Assist in the preparation of sales forecasts and performance reports.
- Participate in developing strategies to achieve sales targets.
Requirements
- 2+ years advertising sales experience within the health field
- Strong verbal and written communication skills
- Understanding of principles and practices for effective customer service
- Familiarity with the organization's products or services
- Ability to engage in moderate negotiation and sales tactics
- Proficient use of Customer Relationship Management tools
- Capability to resolve moderately complex customer issues
- Strong organizational and time-management skills
- Basic analytics for tracking performance and metrics
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Well-being programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
advertising salescustomer service principlesnegotiation tacticssales forecastingperformance reportinganalytics for tracking performancesales metrics
Soft skills
verbal communicationwritten communicationcustomer engagementproblem resolutionorganizational skillstime-management
