Director, Advice Solutions and Partnerships
Empower
Account Supervisor – Freelance
Fusion92
full-time
Posted on:
Location Type: Hybrid
Location: Colorado, Illinois, Missouri, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $30 - $45 per hour
Job Level
Mid-LevelSenior
About the role
- Develop and implement strategic plans for client accounts, including campaign objectives and budgets.
- Manage high-value client relationships, address complex issues, and build trusted relationships.
- Oversee the execution of marketing campaigns, ensuring alignment with client goals and timely delivery.
- Coordinate with internal teams to ensure effective collaboration on client projects.
- Monitor and report on campaign performance, developing recommendations for improvements.
- Evaluate and improve team processes and workflows to enhance efficiency.
- Develop and present strategic proposals and performance reports to clients.
- Address and resolve any escalations or issues raised by clients or team members.
- Track and manage project milestones, ensuring adherence to deadlines and budgets.
- Foster a culture of growth, collaboration, and high performance within the team.
- Maintain knowledge of industry trends and best practices to drive innovation.
- Support the development of new business opportunities and client growth strategies.
- Ensure high levels of client satisfaction and quality of service.
Requirements
- 4-6 years of experience in account management or client services, with experience in team supervision.
- Working knowledge and experience with digital and performance media.
- Proficiency in project management tools (e.g., Jira, Confluence).
- Strong leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Ability to develop and implement strategic plans and processes.
- Proficiency in analyzing data and developing actionable insights.
- Strong organizational and time-management skills.
- Prior knowledge in overseeing client budgets, SOWs, and forecasting.
- Prior experience in interpreting performance metrics to guide optimization.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementclient servicesdigital mediaperformance mediaproject managementdata analysisbudget managementperformance metricsstrategic planningprocess improvement
Soft skills
leadershipteam managementcommunicationproblem-solvingorganizational skillstime managementrelationship buildingcollaborationclient satisfactioninnovation
