Project Manager I, Support Operations
Kroll
PMP
Senior Project and Program Manager, Communications and Operations
Wolters Kluwer
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida, Massachusetts, New York, Pennsylvania
Visit company websiteSalary
💰 $95,560 - $133,750 per year
Job Level
Senior
Tech Stack
PMP
About the role
- Design and implement standardized processes and procedures for internal communications (announcements, channel governance, approval workflows)
- Serve as the operational lead for communications projects within the global communications team, ensuring clarity, consistency, and alignment across teams
- Manage distribution of communication content and materials to offices worldwide
- Enable visibility into in-office activities and engagement programs across Wolters Kluwer offices worldwide (e.g., social committees)
- Chair alignment meetings and coordinate rollout of campaign toolkits and materials across business units and functions
- Maintain and manage the annual communications calendar for central, functional, and DxG campaigns
- Provide backup support for the distribution of all central and functional content, ensuring continuity and quality
- Lead the adoption of Monday.com as the project management platform across GBCM
- Manage vendor relationships and support GBCM program management and leadership team operations, including meeting facilitation, documentation, and strategic planning support
Requirements
- Bachelor’s degree in Business, Communications, Marketing, or related field
- 5+ years of experience in project management, preferably in communications, marketing, or corporate affairs
- PMP certification is a plus
- Proven ability to manage complex projects across global, matrixed organizations
- Experience with project management tools such as Monday.com, Asana, or similar platforms
- Experience managing internal communication platforms (e.g., SharePoint, Microsoft Office Suite, including Viva Engage)
- Strong organizational and stakeholder management skills
- Expert-level attention to detail and deadline-oriented
- Comfortable working in dynamic, high-pressure situations and contributing to crisis communication efforts
- Comfortable working across time zones and collaborating with cross-functional teams
- Applicants may be required to appear onsite as part of recruitment process
