WM

Senior Construction Sales Account Manager

WM

full-time

Posted on:

Location Type: Hybrid

Location: Baton Rouge • Louisiana • Mississippi • United States

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Job Level

Senior

About the role

  • Generates revenue growth by utilizing a consultative selling approach in the retention of current WM customers.
  • Manages existing business relationships in order to achieve budgeted sales goals by developing and implementing sound retention strategies.
  • Utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers.
  • Handle all customer cancellation requests, providing ongoing education of contract details to existing customers.
  • Obtain customer contract commitments during face-to-face interactions.
  • Resolve all escalations for customer service within the defined territory.

Requirements

  • Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.
  • Experience: Three years of relevant work experience in direct business-to-business sales, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments (in addition to education requirement).
  • 20 hours of training with Resource Conservation and recovery Act (RCRA)
  • Certifications: WM CRA
  • Involved in one or more of the following: U.S. green Build council (USGBC), American Institute of Architects (AIA), Associated general Contractors of America (AGC), Building Owners and Managers Association (BOMA), or National Association of Home Builders
  • Ability to convert customer cancellation requests in order to maintain revenue levels, and/or complex negotiations skills required.
  • Comprehensive understanding of construction industry (phases, materials, waste, etc.)
  • Techniques for identifying and managing new business opportunities
  • Techniques for identifying and responding to objections
  • Techniques for bypassing “Gatekeepers”
  • Understands the competitive landscape in the local area
  • Understands “Green” influences and sustainability
  • Analyze and solve problems
  • Conduct formal presentations
  • Able to design customized solutions that address more than just waste services
  • Excellent business and communication skills
  • Understands how to calculate price and amounts such as discounts
  • Basic software and web-based applications
  • Active Learning
  • Sales Disposition
  • Motivational Fit
  • Sustainability
Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business-to-business salesphone based prospectingnegotiation skillscustomer contract commitmentsproblem analysisformal presentationscustomized solutions designprice calculationrevenue retention strategiescustomer relationship management
Soft skills
consultative sellingcommunication skillsactive learningsales dispositionmotivational fitobjection handlingcomplex negotiationrelationship managementproblem solvingcustomer service
Certifications
Bachelor’s DegreeHigh School DiplomaGEDWM CRARCRA training