Sets up and maintains digital customer records and provides administrative support for the Technical Service Center and Manufacturing & Industrial Sales Team
Conducts routine data maintenance of sales, web, landfill, Visor and company landfill systems
Performs data entry into WM systems
Performs quality assurance reviews of account setups
Prepares customized bills, exports from WM systems, and various letters and correspondence upon request
Prepares volume and revenue reports for sales reps and customers
Supports billing inquiries or special bills
Coordinates waste profile renewals
Maintains electronic and hard copy filing systems
Provides customer support via phone and email
Provides service and support for internal and external customers
Requirements
Must live and work in the U.S.
High School Diploma or G.E.D (accredited)
One (1) year of relevant work experience (in addition to education requirement)
Intermediate level experience with Microsoft Word, Excel and Windows
Ability to prioritize and apply common sense to carry out instructions furnished in written, oral, or diagram form
Ability to deal with and solve practical problems specific to job
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers
Required to use motor coordination with finger dexterity (such as keyboarding) most of the workday
Rarely required to exert physical effort in handling objects less than 30 pounds; rarely exposed to physical occupational risks or environmental elements