Inside Sales Associate
MITER Brands
full-time
Posted on:
Location Type: Office
Location: Gratz • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $21 per hour
Job Level
JuniorMid-Level
About the role
- Serve as the primary contact for assigned accounts, managing orders and inquiries with professionalism and care.
- Respond to customer calls and emails, providing accurate information and timely order processing.
- Act as a liaison between internal departments and external customers to resolve order-related issues.
- Expedite special orders to meet customer deadlines.
- Share updates on new products, procedures, and market changes.
- Stay flexible and positive when navigating customer needs and challenges.
- Perform clerical and administrative duties as needed.
Requirements
- High school diploma or equivalent required.
- 2–3 years of customer service experience, ideally in a business or enterprise setting.
- Strong written and verbal communication skills.
- Ability to manage multiple tasks and meet deadlines.
- Proficiency in Microsoft Office (Word, Outlook, Excel).
- A collaborative mindset and a commitment to delivering excellent service.
Benefits
- Comprehensive Benefits – Health, dental, vision, 401(k), and more.
- Competitive Pay – Hourly compensation based on experience.
- Growth Opportunities – We invest in our people and promote from within.
- Consistent Schedule – Monday through Friday, 8:00 a.m. to 5:00 p.m.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceorder processingclerical dutiesadministrative dutiesMicrosoft OfficeExcelWordOutlook
Soft skills
communication skillscollaborative mindsetflexibilitypositivitytask managementdeadline managementprofessionalismcustomer care
Certifications
high school diploma