Residential Sales Specialist

full-time

Posted on: 8/27/2025

Origin: • 🇺🇸 United States • Arizona

✨ AI Apply

💰 $20 - $21 per hour

Junior

About the role

Responds same day to customer sales and cancellation requests for Inside Sales Channel
Sell, save, secure and convert customers through telephone-based negotiation and education of contract details
Resolve escalations and work with Market Area Sales Manager to resolve unique customer issues
Drive revenue growth and reduce lost accounts via consultative selling and retention strategies
Match WM services to customer needs; prepare complex proposals and recommend equipment optimization and leasing options
Use WM sales productivity tools and update/secure customer service agreements
Propose compliant customer solutions and maintain high customer satisfaction
Remote work with occasional customer facility, corporate office, airport, and hotel settings

Must live and work in the US
Candidate must live within 50 miles of the Phoenix business unit (internal employees from Tupelo, MS; Coraopolis, PA; Lombard, IL eligible)
High school diploma or GED (accredited) and one year of relevant work experience
One (1) year of consumer-based industry sales experience
Nine (9) months of proven success in a position involving customer interaction (internal requirement)
Proficient with computer and sales software (Prospect and Customer Database, Proposal Program, Pricing Tools, Genesys, Green Pages)
Strong negotiation, consultative selling, relationship building, communication, decision-making and time-management skills
Ability to diffuse cancellation requests and handle escalations
Knowledge of local, state and federal regulatory compliance for customer solutions