Deal Desk Manager
Wiz
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $152,000 - $209,000 per year
About the role
- Lead and support the AMER Downmarket and Mid-Market Deal Desk team, overseeing daily operations
- Lead "Voice of Customer" and "Voice of Field" initiatives, translating feedback into actionable process improvement plans
- Escalation Management: Act as the primary point of contact for team escalations and provide leadership with visibility into high-risk or "red" deals
- Track and benchmark similarities and differences between sales trends, sales cycles and customer behaviors
- Work with Deal Desk leadership to develop new guardrails for various projects and guidelines
- Become a trusted advisor to the sales team and leaders, and insure the team works with sales reps to structure deals that best meet customer and Wiz’s needs and goals
- Cross-Functional Partnership: Collaborate with Finance, Legal, Product, and Enablement to implement process changes and best practices.
- Process Ownership: Own and optimize the approval matrix, automated workflows, and the official Deal Desk Playbook for Downmarket
Requirements
- 4+ years of professional experience in a deal desk role, or similar experience
- 2+ years of management experience in a deal desk role, or similar experience
- Comfortable with change and an ability to thrive in a fast-moving environment
- Excellent communication skills, both verbal and written
- Ability to learn quickly in a dynamic and collaborative environment
- Strong business acumen, organizational, time management skills and attention to detail
- Proficient with Google and Microsoft Office products
- Strong experience with Salesforce
- Ability to process a high volume of transactions with accuracy and integrity
- Critical thinking skills to observe, interpret, analyze, infer and explain information concisely
- Strong analytical skills with a keen attention to detail
- Adept at project management and cross-functional collaboration
Benefits
- 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
deal deskproject managementanalytical skillsbusiness acumenprocess improvementtransaction processingapproval matrixautomated workflowssalesforce
Soft Skills
communication skillsorganizational skillstime managementattention to detailcritical thinkingcollaborationadaptabilityleadershiptrustworthiness