Business Analyst

• Provides expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for basic business process engagements.
• Defines and develops business processes, policies, roles and responsibilities, and performance metrics.
• Conducts analysis of business processes including: Current state analysis, Gap analysis, Benchmarking, Best practices identification, Organizational assessment, Other related tasks.
• Plans and implements process improvements including: Future state design, Change management, Transition planning.
• Interfaces with all project areas including: Customer, Computer services, Client services.
• Provides oversight for the development and maintenance of quality programs, systems, processes, and procedures to ensure compliance and performance quality.
• Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and agency guidelines to assure compliance.
• Works with operating entities to provide continuous process analyses oversight to enforce requirements and meet guidelines.
• May coordinate with business and technology teams to ascertain system requirements.
• Conducts client interviews.
• May deliver presentations and training courses on measurement, analysis, improvement, and control.
• May perform cost and benefit analysis.
• Complete understanding and wide application of technical principles, theories, and concepts in the field.
• Receives assignments in the form of objectives and establishes goals to meet outlined objectives.
• Provides direction to employees according to established policies and management guidance.
• Work is reviewed by management to measure whether objectives have been met.
• Provides technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors.
• Solutions are imaginative, thorough, practicable, and consistent with organization objectives.
• Works under only general direction. Independently determines and develops approach to solutions.
• Work is reviewed upon completion for adequacy in meeting objectives. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Contributes to the completion of specific programs and projects. Failure to obtain results or erroneous decisions or recommendations typically result in serious program delays and considerable expenditure of resources.
• Frequent inter-organizational and outside customer contacts. Represents organization in providing solutions to difficult technical issues associated with specific projects.

SDET

• Design, develop, and maintain automated test scripts for functional, regression, and integration testing
• Perform API testing and validate backend services using automation tools and frameworks
• Collaborate with developers and QA team members to identify test scenarios, troubleshoot issues, and improve test coverage
• Write and execute SQL queries to validate data integrity and backend processes
• Leverage Python and C++ coding to build robust automation test suites
• Document test results, log defects, and support the team in root cause analysis
• Contribute to continuous improvement of QA processes, tools, and best practices

Software Test Engineer

Therapist

• Implement SideBy Care’s Gut-Brain therapy program, as part of an integrated team, to help clients with functional GI disorders/Disorders of Gut-Brain Interaction (DGBI) to reduce their symptoms by adjusting their attitudes, beliefs, and behaviors, and develop new coping strategies to manage stress
• Apply gut-directed psychotherapy interventions (primarily CBT and ACT) and other therapeutic interventions as needed via telehealth appointments according to SideBy Care’s GI-specific protocols
• Assess client eligibility for SideBy Care program participation given its unique holistic approach and virtual delivery model
• Collaborate with medical providers, GI-focused dietitians, and company leadership to build and maintain a cohesive, client-focused environment
• At times, provide education related to the provision of gut-brain interventions to partnered medical providers, client support groups, and community education forums when applicable
• Assist in creating client education materials
• Maintain clinical knowledge in an evolving healthcare environment
• Document appropriately and in a timely manner in SideBy Care’s electronic medical record (EMR) system
• Serve as a strong client advocate and a role model for quality client care
• Engage in continuous education for functional GI disorders/DGBI to stay informed about the latest treatment modalities
• Identify and suggest opportunities for improvement that ensure client safety and quality outcomes
• Prioritize flexibility in your “virtual clinic” schedule to maximize client access to appointments, collaborate with other care team members, and meet productivity targets

Wix

Business Analyst

Software Test Engineer

Gut-Brain Therapist