With Intelligence

Audience Operations Assistant

With Intelligence

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

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About the role

  • Support in building and maintaining target audience segments, lists, and data universes for campaigns and outreach
  • Ensure data quality and integrity through regular cleansing, validation, and enrichment
  • Work closely with audience teams to improve data completeness and usability
  • Support the development of a structured, scalable audience framework
  • Assist in documenting and maintaining marketing and audience-related processes
  • Support the execution of standardised workflows across campaign planning, audience selection, and reporting
  • Identify inefficiencies and support continuous process improvement
  • Maintain accurate reporting inputs across campaigns and portfolios
  • Support the production of regular performance reports and dashboards
  • Assist in tracking campaign performance, engagement, and pipeline contribution
  • Help identify trends, anomalies, and opportunities within data
  • Support day-to-day use of tools such as Salesforce, Pardot, and reporting platforms
  • Assist with user queries, troubleshooting, and system administration tasks
  • Maintain documentation for tools, processes, and best practices
  • Support testing, implementation, and optimisation
  • Work closely with marketing, sales, and portfolio teams to support campaign delivery
  • Help ensure stakeholders are using consistent processes, data, and reporting standards
  • Contribute to building confidence in data and marketing performance reporting

Requirements

  • Proven experience supporting events marketing or audience-based outreach is beneficial
  • Basic understanding of digital marketing, martech, or B2B marketing operations
  • Strong attention to detail and a high level of data accuracy discipline
  • Experience using Pardot, Salesforce, or similar
  • Comfortable working with data (Excel, CRM systems, reporting tools)
  • Analytical mindset with the ability to spot trends and inconsistencies
  • Experience with reporting tools (e.g. Tableau, Power BI, Google Analytics)
  • Basic understanding of marketing funnels, pipeline, and attribution
  • Highly organised with the ability to manage multiple tasks and deadlines
  • Proactive, with a willingness to learn and improve processes
  • Strong communication skills and ability to work across teams
  • Undertake ad hoc special projects, as needed, or other duties that may arise, as necessary
Benefits
  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data cleansingdata validationdata enrichmentdata analysisreportingcampaign performance trackingprocess improvementaudience segmentationdigital marketingB2B marketing operations
Soft Skills
attention to detaildata accuracy disciplineanalytical mindsetorganizational skillsproactivecommunication skillsteam collaborationproblem-solvingtime managementadaptability