Witan Search

Security Engineer

• Own enterprise cybersecurity strategy and multi-year roadmap in partnership with the CTO
• Serve as the executive voice on cybersecurity to the CEO, ELT, board, and Audit Committee, translating technical risk into business and financial terms
• Own all SEC cybersecurity disclosure obligations (10-K Item 1C, Item 1.05 material incident determinations, disclosure controls) and executive ownership of cybersecurity-relevant SOX controls
• Lead cybersecurity insurance strategy, coverage adequacy, and renewal
• Lead executive incident communication and material breach response in coordination with Legal and Investor Relations
• Lead, mentor, and develop the existing cybersecurity organisation, including the Director of Cyber Operations
• Set cybersecurity strategy across IT, cloud, identity, and end-user computing, aligned with NIST CSF, ISO 27001, and SOC 2
• Own the OT and ICS security programme across six global manufacturing sites — bridging IT and OT without disrupting operations
• Provide executive cybersecurity oversight for the connected-product platform (millions of users), including secure-by-design standards, DevSecOps, and PCI-DSS compliance for payment products
• Own AI cybersecurity strategy: governance for AI tool adoption, deployment of AI-enabled security platforms, and response to AI-enabled offensive threats
• Own the third-party cybersecurity risk programme and executive relationships with strategic vendors, MSSPs, audit firms, and outside cyber counsel

Chief Information Security Officer

Customer Support

• Serve as an expert in hardware and software offerings and how they interact with equipment
• Provide technical support through various channels on installation, operation, and troubleshooting in accordance with policies and procedures
• Voice suggestions and concerns regarding user experience opportunities or issues
• Act as primary intermediary between engineering teams and users regarding installation, function, and use of technology products
• Develop and maintain documentation, including knowledge articles, runbooks, and FAQs
• Proactively identify recurring issues and recommend process or product improvements
• Meet or exceed contact center quality metrics (FCR, ASA/response time, handle time, CSAT) while balancing SLA commitments
• Perform other duties as assigned

Technology Support Specialist

• Act as a key point of contact for customers, delivering responsive and high-quality service
• Collaborate closely with Sales Engineers and Account Managers to support customer needs
• Prepare quotations in coordination with sales teams and suppliers
• Manage the full order lifecycle, including processing, invoicing, credits, returns, and claims
• Handle escalations and resolve issues efficiently in line with procedures
• Maintain accurate CRM and ERP data and customer records
• Support procurement activities, including purchase orders and supplier follow-ups
• Assist with warehousing tasks such as picking, packing, and dispatch when required
• Contribute to continuous improvement and operational efficiency initiatives

Customer Service Specialist

Compliance

• Lead or support Socio-Economic Analysis for regulatory submissions
• Assess economic and societal impacts across sectors and supply chains
• Evaluate costs, benefits, and regulatory options using robust frameworks
• Contribute to the Analysis of Alternatives and substitution strategies
• Analyse complex qualitative and quantitative datasets
• Design evidence-gathering approaches (surveys, interviews, stakeholder input)
• Produce clear, regulator-ready technical reports
• Present findings to clients and stakeholders
• Support proposals and business development activity
• Mentor junior team members and contribute to knowledge sharing

Senior Consultant – Economics, Chemicals & Regulation

Sales

• Pozyskiwanie nowych klientów: Identyfikuj i angażuj potencjalnych partnerów, przekształcając kontakty w długoterminowe relacje biznesowe
• Dostarczanie wyjątkowej obsługi: Bądź ekspertem, który wspiera klientów w wyborze odpowiednich produktów i usług
• Eksploracja nowych rynków: Wyszukuj nowe możliwości i rozwijaj naszą obecność w kraju i za granicą
• Reprezentowanie firmy: Prezentuj nasze rozwiązania na krajowych i międzynarodowych targach branżowych
• Zakupy i negocjacje: Wyszukuj najlepszych dostawców surowców i negocjuj korzystne warunki umów
• Komunikacja z klientami: Utrzymuj regularny kontakt za pośrednictwem e-maila, rozmów telefonicznych i narzędzi online
• Raportowanie postępów: Monitoruj swoje wyniki i plany, dzieląc się nimi z zespołem

Technical Sales Manager

Account Executive

• Develop new business and expand market presence in underrepresented regions
• Manage and grow relationships with distributors and end customers
• Provide technical guidance on construction chemical products
• Identify opportunities in plasters, fillers, flooring and wet chemistry applications
• Support expansion into paints, coatings and specialist applications
• Track market trends and competitor activity

Chief Information Security Officer

Technology Support Specialist

Customer Service Specialist

Senior Consultant – Economics, Chemicals & Regulation

Technical Sales Manager

Junior Technical Sales Representative