Wishpond (TSXV:WISH)

Business Development Specialist

Wishpond (TSXV:WISH)

full-time

Posted on:

Location Type: Remote

Location: Colombia

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About the role

  • Monitor outbound and inbound conversations in Instantly to ensure all positive replies are responded to promptly
  • Identify and report unanswered, delayed, or mishandled responses to the SDR Manager
  • Ensure all leads are properly followed up on and moved through the pipeline efficiently
  • Audit Pipedrive deals to confirm accurate updates, notes, and activity tracking
  • Ensure all Pipedrive activities are logged, updated, and accurate (No Yellow and Red tags)
  • Verify that all deals are in the correct pipeline stages at all times
  • Maintain CRM hygiene by ensuring complete and accurate documentation
  • Flag bottlenecks, missed opportunities, and process gaps within the pipeline
  • Work closely with SDRs, closers, and marketing to improve lead handling and conversion
  • Create and share regular reports on pipeline performance and response times
  • Other duties as assigned.

Requirements

  • 2–4 years of experience in sales operations, pipeline management, SDR/BDR or sales support roles, or CRM administration, including experience in SaaS or B2B sales environments
  • Hands-on experience with Pipedrive (or similar CRM systems)
  • Familiarity with outbound tools such as Instantly or similar platforms
  • Strong communication skills for reporting issues and coordinating with teams
  • Self-motivated, goal-oriented, and able to work independently in a fast-paced environment
  • Strong attention to detail and ability to spot inconsistencies quickly
  • As part of a diverse team, the ability to work both independently and collaboratively.
  • Must be Tech-savvy and administratively strong.
  • Fluent in English (spoken and written).
  • Excellent organisational and analytical skills
  • Ability to manage multiple workflows and prioritize tasks effectively
Benefits
  • Fully remote position allowing you to work from your home anywhere in the World!
  • Exciting and dynamic environment with a great leadership team
  • Comprehensive training program and regular performance reviews to facilitate your success
  • Competitive compensation based on experience and proven abilities
  • Great referral programs with incentives and bonuses
  • Unbelievable product discounts when you use our products for your own business
  • A global workforce of multi-cultural and talented colleagues
  • A close-knit operation with amazing growth opportunities for your personal development
  • A high-growth SaaS technology company publicly traded on the TSX Venture Exchange
  • Corporate headquarters in beautiful Vancouver, British Columbia, Canada
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales operationspipeline managementCRM administrationPipedriveSaaSB2B salesreportingdata analysislead conversiondocumentation
Soft Skills
communicationself-motivatedgoal-orientedattention to detailcollaborationorganizational skillsanalytical skillsindependenceprioritizationproblem-solving