
Business Development Specialist
Wishpond (TSXV:WISH)
full-time
Posted on:
Location Type: Remote
Location: Colombia
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About the role
- Monitor outbound and inbound conversations in Instantly to ensure all positive replies are responded to promptly
- Identify and report unanswered, delayed, or mishandled responses to the SDR Manager
- Ensure all leads are properly followed up on and moved through the pipeline efficiently
- Audit Pipedrive deals to confirm accurate updates, notes, and activity tracking
- Ensure all Pipedrive activities are logged, updated, and accurate (No Yellow and Red tags)
- Verify that all deals are in the correct pipeline stages at all times
- Maintain CRM hygiene by ensuring complete and accurate documentation
- Flag bottlenecks, missed opportunities, and process gaps within the pipeline
- Work closely with SDRs, closers, and marketing to improve lead handling and conversion
- Create and share regular reports on pipeline performance and response times
- Other duties as assigned.
Requirements
- 2–4 years of experience in sales operations, pipeline management, SDR/BDR or sales support roles, or CRM administration, including experience in SaaS or B2B sales environments
- Hands-on experience with Pipedrive (or similar CRM systems)
- Familiarity with outbound tools such as Instantly or similar platforms
- Strong communication skills for reporting issues and coordinating with teams
- Self-motivated, goal-oriented, and able to work independently in a fast-paced environment
- Strong attention to detail and ability to spot inconsistencies quickly
- As part of a diverse team, the ability to work both independently and collaboratively.
- Must be Tech-savvy and administratively strong.
- Fluent in English (spoken and written).
- Excellent organisational and analytical skills
- Ability to manage multiple workflows and prioritize tasks effectively
Benefits
- Fully remote position allowing you to work from your home anywhere in the World!
- Exciting and dynamic environment with a great leadership team
- Comprehensive training program and regular performance reviews to facilitate your success
- Competitive compensation based on experience and proven abilities
- Great referral programs with incentives and bonuses
- Unbelievable product discounts when you use our products for your own business
- A global workforce of multi-cultural and talented colleagues
- A close-knit operation with amazing growth opportunities for your personal development
- A high-growth SaaS technology company publicly traded on the TSX Venture Exchange
- Corporate headquarters in beautiful Vancouver, British Columbia, Canada
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales operationspipeline managementCRM administrationPipedriveSaaSB2B salesreportingdata analysislead conversiondocumentation
Soft Skills
communicationself-motivatedgoal-orientedattention to detailcollaborationorganizational skillsanalytical skillsindependenceprioritizationproblem-solving