Wishpond (TSXV:WISH)

Solutions Engineer

• Partner with Sales on technical discovery and solution design
• Lead or support product demos for complex or up-market deals
• Translate customer requirements into scalable technical solutions
• De-risk deals by addressing technical concerns early in the cycle
• Support CS and Implementation during onboarding and launch
• Troubleshoot technical issues impacting adoption or outcomes
• Ensure customers maximize value from AI agents and automation
• Support renewals and expansions through technical validation
• Act as a liaison between customers and Product
• Surface product gaps, edge cases, and enhancement opportunities
• Provide structured feedback informed by real-world usage
• Support faster iteration through clear problem framing
• Other duties as assigned.

Solution Engineer