Program Manager – Workflow Optimization
The Walt Disney Company
Job Level
SeniorLead
About the role
- Oversee and manage the overarching strategy that connects website, patient experience, physician engagement, and community outreach
- Lead strategic planning and establish robust project governance frameworks for the organization
- Define and implement effective project management methodologies to ensure successful project delivery
- Coach and mentor a team of Project Managers, fostering professional growth and high standards of execution
- Act as a key liaison facilitating clear communication and alignment between technical teams, product stakeholders, and business leadership
- Proactively identify, assess, and mitigate project risks, ensuring timely resolution of roadblocks
- Continuously evaluate and refine project management processes and methodologies to enhance efficiency, quality, and predictability
Requirements
- 7+ years of experience in program/project management
- At least 3+ years in a technical program management role
- Proven track record of leading cross-functional technical programs in a fast-paced environment
- Demonstrated ability to develop and execute long-term strategies aligning technology with business objectives
- Strong knowledge of project management methodologies (Agile, Scrum, Kanban, Waterfall, hybrid)
- Experience coaching or mentoring project managers or team leads
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving skills
- Solid understanding of software development lifecycles and technology trends relevant to our industry
- Familiarity with healthcare, telehealth, or other regulated industries is a plus
